Caroline S.
i sent text to jen she said i needed to…
i sent text to jen she said i needed to make report to third part delivery i was client of chi dog not third party delivery at 86 to expect me to get the delivery at 3 am is not to my choosing date to be delivered 8/3 delivered mid nite 8/2
Response from Chi DogAug 15, 2024
Hi Caroline, We completely understand your frustration with the delivery. We apologize for the inconvenience this caused. If you'd like, we can change the carrier for your future deliveries to ensure your box arrives earlier in the day. Please let us know if this is something you'd like to do, and we will make the necessary adjustments for you. Thank you for your patience, and we are here to help with any other concerns you may have. Best regards, Chi dog Team