ChicsewReviews of chicsew.com

Terrible company! Please close down!

My dress had a rip in the inside

The dress is not true to size the whole wedding party dresses have to be altered and your policy to get dresses altered is too short

Literally the worst company! DO NOT order your dresses or anything from them. They sent a dress with a zipper messed up & was only trying to send $30 to fix it. Refused to take accountability & adhere to their refund policy. Literally went back and forth with me via email in the most unprofessional manner. Go somewhere else. It’s not worth it. They also refused to take my dress back that they sent the wrong size. It has no tag on it that said the size and fit way too small. Had to pay a Taylor $200 more to fix it & b/c there wasn’t enough room for big alterations, the dress came out frumpy and unflattering. Either way, not worth it so all.

The customer service was good. The quality of the product is terrible. The dress is nothing like the picture. I sent them my measurements and the dress was just poorly made. The back seam was off center, the material is super thick and bulky. Since it was a “custom” dress I can’t get a refund so I’m out all that money for a dress that I would not wear.

$30 for shipping that takes (possibly) over a month? If it weren't for this being the dress the bride wants I would never purchase from here. This is a review left before I even got the dress, which I'm hoping is at least decent quality.

I ordered a dress custom made, dress arrived and was extremely too big and looked horrible! I could not alter due to the dress with the amount of work needed and no alteration place wanted to touch it. I was told to ship dress back for a 90 % refund. They received the dress per tracking information. Now I paid them for the dress, paid to send the dress back and do not have a dress the paid for or a refund they promised , I’ve been fighting it with my credit card company and they keep winning by saying I agreed to their terms and do not have a refund policy for custom dresses but made my dress wrong !! They do not want to acknowledge they made dress incorrect as I provided my correct measurements!!! Leslie Messam

This is TERRIBLE!!! I am having to miss my bestfriends wedding because I never received my dress. I attempted to contact the company via phone and it said the line was disconnected. I tried email, never got a response. I tried social media, never received a response!!! The wedding is in 2 weeks and I cannot even order a new dress to be here in time. I'm literally in TEARS because I feel scammed and im not going to be able to be in my best friends wedding and we have been friends since KINDERGARTEN!!! I paid for the rush shipping and everything and have nothing!!