Online S.
Buyer beware
This company is very rude. Let's start there. The person replied back to my messages was very nasty. Saying nasty things and calling me a liar. I explained that my dress is made wrong, the dress is huge, the thread coming out the seams, and the zipper won't zip. I said I will contact my bank if they not willing to help me. Klarna did not help either. At first, I was not looking for a refund. I just wanted a new dress made correctly. I paid for a dress that does not look like their website. She said no refund. I explained that I will also contact a lawyer (friend) also the local news station. She said "so" go ahead and do it. She is not scared. Their company is patent in the US.I said I am not threatening you. I just want a dress made correctly. She then said ok I will pay for it to get fix if i take it to a professional and told me take to the tailor see if it can be fix. I went to three tailor and the all said my dress was made horrible and it better to buy a new dress than to get what they sent me. I ordered my dress early March but I did not get the dress late May. I sent them video and picture at the tailor shop and what they said they stop replying back to me. I sent them picture of the dress seams coming out and how poorly sewn together. The dress was huge. I gave them correct measurements. They just ignored me. Buyer beware! Do not use this company. It's located over seas and they will not help you if you have any issues with your order even if the issue was caused on their part. I had to pull out being a bridesmaid in my best friend wedding. Ps we have other bridesmaid dresses messed up. I told them all to come here to report this company.