Chick Fil-aReviews of chick-fil-a.com

We usually have no issues with Chick-Fil-A….up until today. My daughter placed a very simple drive-thru order: Chicken Strips Spicy Chicken Sandwich Mac n Cheese Large Fries Cheese Sauce (2) Honey Mustards When my daughter got home, No Spicy Chicken Sandwich. No Fries and No Honey Mustards. She drove back, waited in the drive-thru again and was assured that everything was in the bag. My daughter gets home and No Honey Mustards again. Chick-Fil-A….also advertises (2) pickles on their sandwiches. My sandwich has NO pickles. That’s what happens when they dance around in the the kitchen and are NOT paying attention.

Chick-fil- has excellent quality food and great customer service. I have never been disappointed. It seems to me that the reviews on this website are skewed with a sudden influx of one stars as if a concerted effort to bring the company down due to politics. My only disappointment is that they close at 10 pm.

Best ingredients, best food, best customer service. Our family loves when we treat ourselves to Chick-Fil-A, by far the best fast food anywhere.

I order a market salad got 2 blueberries in it. Got 2 strawberries in it. 3 pieces of apple in it. The rest was lettuce. Call and was told should have 6 blueberres 4 strawberry and more apples. Was told i need the receipt but they did not give it to me. Very statifed in the salad.

They get 1 star because the chicken is ok. Horrible service. Ordered a deluxe chicken sandwich and a plain with mayo only, and a Mac and cheese. Didn't get my Mac and cheese. Which I was so excited about. No mayo at all. And 3 fries? Why do I have 3 fries in my bag? Didn't order 3 fries. And good luck getting back in to get your order fixed because of the way they have their parking lot set up. This was the first time I've ever been and was so excited because of the way people rave about it. HUGE disappointment.

Terrible customer service. Called, emailed yet no response. Good Christian operation????? Food and service has taken a nose dive. I won’t be spending any more money with this company.

The chicken tortilla soup is no longer chicken tortilla soup. Paying over $8 for a bowl of this saddens me. White beans don’t belong in tortilla soup, but even so, the flavor was not what it should have been , besides being very thick like a chili.

We had placed two orders through GrubHub. The first order came with a 12-nugget meal missing and a large fry missing. We called the restaurant and talked to a Jen who was very friendly and told us those items would be placed in our second order. When we received our second order, those missing items were not in the bag. We called the restaurant again to inform them of this and spoke to a Trish who was very rude and short with us and just kept throwing around that she is the manager, and it was grubhubs fault not Chic-fil-a's. This happened to us last week as well and were giving our order with a missing sandwich. I beleive that staff needs to doubt check that the order is correct before giving it to the grubhhub driver.