Chick Fil-aReviews of chick-fil-a.com

Chick-fil-A I am shaking my head at you. You guys should be ashamed of yourselves!!!!!!! I'm upset that I wasted $15 on your grilled chicken nuggets today because what a joke. I mean when I see that someone's offering grilled chicken versus the you know battered chicken fried chicken whatever I think okay great they're actually trying to offer a healthier option I got very excited because I like to order grilled chicken and I often feed it to my dog so when I'm traveling around town doing errands and they're riding in the car with me I usually go to El Pollo loco but because I was near Chick-fil-A and I enjoy a good Chick-fil-A nugget with some Chick-fil-A sauce however it is not the same for these grilled nuggets which makes me wonder now about the rest of your products???? These dang nuggets were so unbelievably greasy, they appear to have some type of fake grill mark on them or maybe the smell was a fake like smoke smell or something that you know is t realistic with them being made in a kitchen . The grill marks I was able to run off and I tried to soak up the gross grease best I could but I just always thought so highly of your establishment until today. I feel bad for even feeding these to my dogs. And will stick with the other place in the future unless you all shape up. But giving my hard earn money for crap really doesn't sit well with me anymore. Shame on you all Angela Smedley

High prices. Low quality. Arrogant, out of touch management. They are coasting on a reputation they no longer deserve. Sandwich with a meager 2 inch square of chicken breast, a small handful of fries, an artificial tasting lemon drink which was mostly ice cubes. $12 in their home town of Atlanta!

In a recent breakfast visit, I was deciding on the 4 count Mini entree and whether to buy multiples for my granddaughter in order for it to be filling. The server suggested the 10 count, which was not on the menu. I proceeded to order the 10 count, not bothering to ask the price because I thought the price would reflect a reasonable amount since I was buying, kind of, in bulk. When I left the store and checked my receipt, I was surprised to see that for the 10 count min entree, I was charged $14.25. At $4.55 per 4 count entree, I could have ordered 3 entrees, received 2 more minis, and it would have only cost $13.65. What deceptive practice for a company who used to pride itself on being upstanding and beyond reproach in the business world. I only post my complaint here because I have read about so many complaints that go unanswered from cooperate ChickFilA that I wanted to try and make people aware on different platforms. The moral of the lesson is…always ask for the price before ordering something not displayed on the menu.

I worked late and decided to grab Chick-fil-A instead of cooking. This particular Chick-fil-A, located in Dobbin Center (#01454) is operated by Joe Dinoto and was being managed (during the time of my visit) by Shift Manager David A. Now that I gave you the landmark, I will dive into my complaint. An employee by the name of Faith, rudely and obnoxiously, took my order and acted as if I pulled up to her window, at her house, instead of a speaker at a major food chain. First and foremost, she took her time to ask what I wanted and kept responding,"mmmhmm" everytime I spoke. Since when is that part of the script at Chick-fil-A? I initially thought that I was mistaken, so I turned my music off, and sure enough, she was still responding, "mmmhmm" so I asked her if I was missing something and if she was okay, because I didn't know her personally, so she had no reason to be acting as if we had beef. After the drama with trying to place my order, I pulled to the window and demanded to know the name of the person that took my order. Nobody would give me her name, so I asked to speak to the manager and that's when David A. came to the window and told me that her name was Faith, followed by repeatedly apologizing for her unprofessionalism and said that he would talk to her. I said thank you, paid for my food and pulled off. Something told me to check my receipt and sure enough, Faith was so busy being obnoxiously unprofessional that she just rang up anything. She only got a portion of my order correct, so I ended up having to go inside the store. David A. was at the register so I approached him and explained to him that I was given the wrong order. David A. apologized again and said that he would make it right. He told me to keep what I was given and gave me the difference in the cost and a new order. I remember a time when Chick-fil-A was known for their top notch customer service. Now they just employ any ole body, the prime example being Faith. She carried herself as if she was the franchise owner and I was visiting her establishment, therefore (in her mind) it was acceptable to talk to people any kind of way, but it's not. Consumers controll everything. If people stopped patronizing that location, it would have no choice but to reduce staff and/or close. I think that Faith should be written up and taken off of the front line for the sake of that particular location. She is a poor representative for the company and bad for business. At this point, I am done with that location. David A. was great and should be the standard for how to represent a company, but Faith on the other hand, is the reason why I am taking my business elsewhere.

No matter which store we visit, the premises are immaculate, the food is consistantly wonderful, and the service is friendly and fast. So wonderful to have a person take our order instead of a kiosk. We love Chick-Fil-A.

The chik filet ap is terrible. I purchased an order for $17 for someone a week ago. When I went back online today and clicked on 2 items only it repeated last order and charged me. So it was a complete waste of money. I've been using fast food aps for years, never seen one this bad!

Food is amazing 🤤🤤🤤 love the new July box absolutely worth every penny 👍 love the milkshakes full of flavour 🤤 best takeaway in ponty 💯% I wouldny go anywhere else 👌👌👌👌

My family will NEVER eat at Chick-fil-A ever again. They call themselves a Christian organization, but when it requires a sacrifice, they fail miserably. My uncle (87 years old) was walking out of the Harker Heights, TX restaurant and fell because of two things: 1) the mat was not secured, and 2) the SMALL area to exit the restaurant ALSO had a table. My uncle was exiting and trying to get through that small room and the doors were so strong and the mat was not secured so my uncle FELL and hit his head on a TABLE that was in that tiny room! He is on blood thinners, so he was rushed to the ER. Incredibly (but not surprisingly) Chick-fil-A’s insurance company, Sedgwick, claimed that the restaurant has no duty to pay for anything since “through their investigation, they were not negligent.” Well, how convenient! YOUR insurance company found no negligence? Well that must be great to know that YOUR insurance company will never find any negligence on YOUR part! You should have seen how hard they were scrambling in the restaurant after it happened. They looked like scared animals trying to figure how to deal with an elderly man that FELL because of their MAT and the TINY area and the TABLE that has no business in that tiny room. Their insurance adjust said, "Well we've never had any falls at that restaurant." We replied, "How many falls have you had at other restaurants?" She said she was unable to say. Ummm YEAH because you don't WANT TO ADMIT that you've had falls at other restaurants! NO PLACE FOR THE ELDERLY, DISABLED, OR WHEELCHAIR-BOUND PEOPLE AT CHICK-FIL-A!!!!!!! NEVER AGAIN WILL MY FAMILY EAT AT Chick-fil-A! My uncle is a Christian and is appalled at this level of deceit and villainous lack of responsibility. NEVER, EVER, EVER AGAIN!