Chick Fil-aReviews of chick-fil-a.com

Was treated extremely poorly by management staff over the phone right after I placed my order and also corporate the same day. Do not understand why management feels now that they can just beat the people any kind of way especially when they’re spending a lot of money for lunch. Another sign that is time to stop giving, my harder money to fast food restaurants and maybe just start doing stuff for my own. With all pissed off customers it seems on here now the more people stop eating at fast food restaurants, and affecting their profits the more they’ll see that it is us who keep them in business and will not tolerate disrespect. I have made up my mind no more fast food restaurants.

amazing food waiting time max 5 minutes

Today Monday October 28, 2024 at 9:45am-9:50am this morning I had decided to go to my favorite fast food restaurant Chick-fil-A that’s just 1-2 minutes away from the hotel where I’m staying at for my mobile job. This Chick-fil-A is located in Wilkes Barre Township Address: 989 Schechter Dr Wilkes Barre, PA 18702 I been going to this Chick-fil-A at this location for this past week to eat and work my mobile job instead of staying and working from my hotel room that’s where I’ll usually go and spend most of my day working and being at peace at my favorite fast food restaurant. At approximately 11:40am while I was working my mobile job and on a phone call with someone while deciding what to order for my lunch there for the day i was approached by the owner Jeff Snyder and he proceeded to say the following “you can’t be here all day just sitting here” “Using up all our WiFi “ “You have to order something to eat and go” “unless you’re going to be ordering and eating all day long” I then asked him how do you know I be here all day are you watching me? and Why are you rushing me to order? He then responds “His workers tell him” “Just hurry up and order something” Then he walks off, I was so shocked 😳, lost for words🫢, and disappointed 🤦🏽‍♂️ this had happened to me at my favorite place of fast food. Just wow!😮 I was so disgusted because I was on the phone with someone as this happened and they witnessed and heard everything he had said to me. I felt so uncomfortable being there afterwards i felt so harassed and felt him being very discriminated towards me. My day was just ruined by this so I packed my bag hurried up and ordered my lunch meal to go before he came back and went to eat it in the parking lot in my car I was too uncomfortable to even stay and eat in the restaurant while he was still there keeping an eye on me I couldn’t even enjoy my favorite meal today. I don’t understand if every time I come here to work I always order something while I’m working, I never used their WiFi but even if I did I am a guest and it’s free for the guest to use correct? This is the same owner that preached about treating every guests as a family member on his restaurant walk in wall.

Chick Fil A is a restaurant that continues to pride itself in it's customer service and excellent food variety. Unfortunately due to inflation, the food prices have gone up and the portion sizes have DECREASED! This means you need to order more food/chicken sandwiches, just to get a meals worth. It's bad enough that Chick Fil A is still anti LGBTQ (Yet they still want their money) but but now they want to serve BURGERS? I have no idea what Chick Fil A even is or stands for anymore. Saying that I have been disappointed in them for over the past two years, is an understatement.

If i could give a 0 for this individual employee at the Southington CT location I would. My wife did an On line order for her Staff appreciation day and I had the pleasure of picking it up for her, the lovely lady who give me the order was very nice, However the Manager Sara was very rude when i ask for a receipt because my wife needed it for her admirative purposes, I was told (very rudely) "she can get it on the App" I politely informed her that my wife don't have the app, she ordered from the website, she again repeated herself and tried walking away, i got a little loud and said, "can you please just print me a receipt please, i guess i had to get that way in order for her to print the receipt and change her attitude...... please note, you never know who your costumers are and to be honest i never expected that rude treatment from a "Chick Fil-a employee more over a manager, needless to say we will never order or go to that location ever again

There food is very good especially the spicy chicken sandwich is really good but the line is usually pretty long and there chicken is good but not as good as Raising Canes.

What made my experience was the great food and the great customer service

Chick-fil-A is the best fast food restaurant I have ever been to. They truly put the "FAST" in fast food. Even if the drive-thru line wraps around the building, they get me in and out in less than ten minutes. My food always arrives hot, no matter what I order. Their menu offers something for any mood, from salads and nuggets to sandwiches—all of which are delicious. Not only do they have excellent lunch and dinner options, but they also serve breakfast. I could eat their chicken minis every morning; they are the perfect way to start the day. I love going with my friends or family because it is affordable and offers something for everyone. Their waffle fries are, without a doubt, the best fast food fries I have ever tasted, melting in my mouth every time. Also, I have never had a bad experience with an employee. They are always nice, polite, and helpful, and they never get my order wrong. It is also a nice change to have a person take your order instead of a kiosk. Also, Chick-fil-A never seems to be out of anything, unlike other fast food restaurants. Their food is always fresh and not processed. While it may not be the healthiest option, it is a lot better than most other fast food places. Regardless of which location I visit, I always have the same positive experience. Going to Chick-fil-A always makes my day better. I highly recommend you try it some time!