I've had 2 small problems with products. Both times, I received help beyond what I had expected. I love the glass containers, but had a small problem with the lid on one of them. The company responded quickly and willingly corrected the issue.
Good company!
Response from ChefpreserveSep 27, 2026
We’re so glad we were able to help both times and get everything sorted quickly! It means a lot to hear that our team went above and beyond, and we’re happy you’re loving the glass containers. We truly appreciate your kind words and support! 😊
MG
Martha G.
This is so handy to use
This is so handy to use. I was recently diagnosed with Alpha-Gal, the allergy to mammal meat and by-products. I'm eating mostly chicken breast. I buy a 5 or 10 pound bag and separate and repack using my Chef Perserve. I ordered extra bags as I am going to start meal prepping and make freezer meals. I appreciate the bags being reusable to save on replacement expenses.
Response from ChefpreserveSep 27, 2026
We’re glad to hear Chef Preserve is making it easier to portion and store your food. It’s great that the reusable bags are coming in handy for your meal prep and freezer meals too. We truly appreciate you sharing your experience and choosing Chef Preserve!
LK
LkH
The simplicity in keeping food fresh.
The simplicity of keeping food fresh with zip bags and the Chefpreserve tool. My food stays fresh longer. air I love the tight containers and bags can be used in the freezer, microwave, refrigerator, and dishwasher. I demonstrate to others how easy this is. Love it! I plan on giving this as Christmas presents.
Response from ChefpreserveSep 27, 2026
Thank you for the review! We’re so glad you’re loving how simple Chef Preserve makes food storage. We truly appreciate your support!
ER
Erik
Exceptional customer service
Reached out regarding a warranty claim for my sealer. The staff responded quickly and provided nothing short of exceptional customer service. My replacement sealer is on its way. My family has saved money and I’ve been able to provide fresher and healthier food because of this amazing product. Great job and thank you!
Response from ChefpreserveSep 27, 2026
We’re so happy to hear our team was able to make your warranty claim quick and easy! It’s wonderful knowing Chef Preserve is helping your family save money while keeping more of your food fresh. We truly appreciate your kind words and support! 😊
HP
Hiller P.
Customer Care and Service Beyond Reproach
I recently ordered a Chef Preserve and I cannot say enough about the extraordinary commitment, dedication, and exceptional customer service I received from Christine at Chef Preserve. When a delivery issue arose due to USPS failing to deliver my order, Christine immediately stepped in and worked tirelessly to ensure the matter was resolved.
I am profoundly grateful to Christine and the entire Chef Preserve team for their unwavering determination to make sure I received my order. Throughout the process, Christine's communication was prompt, positive, reassuring, and highly professional. She consistently kept me informed and demonstrated genuine care and concern for my satisfaction as a customer.
In more than three-quarters of a century of life, I can honestly say that this was among the finest customer service experiences I have ever encountered. Christine and her team went above and beyond what anyone could reasonably expect, turning a frustrating situation into an experience marked by kindness, integrity, and excellence.
I am deeply thankful and truly blessed by the exceptional support I received. Chef Preserve is fortunate to have Christine representing their organization, and I offer my highest recommendation and heartfelt appreciation to both her and the entire team.
Response from ChefpreserveSep 27, 2026
It means so much to hear about your experience with Christine and our team. We’re incredibly happy she was able to step in and help resolve the delivery issue and keep you informed along the way. We truly appreciate your trust and recommendation!
CO
Catherine O.
Buying food for one person is very…difficult
Buying food for one person is very difficult especially if you don't like fast food that much, yes it's convenient but it's expensive also so I like to make meals, and freeze what I don't eat,but by the time I get to some of them, most of the time they would be freezer burned and then ended up in the trash until I found this great product, now I make meals, store The leftovers and whatever size bag I have from Chefpreserve and enjoy a good meal whenever I take it out of the freezer just as good as it was when I put it in the freezer! I also buy a whole rotisserie chicken that's marked down to around $4 and shred every bit of it put it in little bags then I put it in a Chef preserve bag so it makes around 30 meals for my little fur baby! This has been the best product I have bought over many years I can't wait to get my bags I've ordered so I can freeze more things and it'll be a short time when I won't have to go to the grocery store for quite a while because my meals will be ready to be pulled out of the freezer just as fresh as when I put them in! Thank you Chef preserve for making my life easier!
Response from ChefpreserveSep 27, 2026
We’re so happy to hear Chef Preserve is making meal prep and freezer storage easier for you! It’s wonderful knowing you’re getting more out of the food you buy and cutting down on waste. We truly appreciate your kind words and continued support! 😊
CU
Customer
Great vacuum sealer
I love, love my chef preserve vacuum sealer system! it takes up very little space and is quick and easy to use. The bags are reusable and the glass containers are sturdy, one fell out of my freezer onto my garage concrete floor and survived, no crack, no scratch!!
The only issue I have is that you have to buy the set of glass containers, small, medium and large, the do have an extra large you can buy separate from the set! I need more small and medium, we’re a family of two elderly people!! That’s why it’s only a 4 star rating!
Response from ChefpreserveSep 27, 2026
A glass container surviving a fall onto a concrete garage floor is quite the test! 😄 We’re so glad you’re loving the compact sealer, reusable bags, and sturdy containers.
We also appreciate the feedback about the container sizes. We understand that having the option to purchase additional small and medium containers individually would be especially useful for a two-person household. We’ll be sure to pass that feedback along to our team. Thanks for being part of the Chef Preserve family!
NW
NAVARRO/WILLIAM G.
The team was responsive clear…
The team was responsive clear professional attentive in particular Kaitlyn made the process seamless and very professional.I am thorougly impressed with this company their commitment to quality and service would certainly recommend this products and their excellent service. Loved your service...
Response from ChefpreserveSep 27, 2026
We’re so happy to hear Kaitlyn was able to make the process seamless for you! We’ll be sure to pass along your kind words to her. It means a lot to know you were impressed with both the quality of our products and the service you received. We truly appreciate your recommendation!