ChefpreserveReviews of chefpreserve.com

Response from ChefpreserveSep 2, 2026

Thank you for the kind review! We’re so happy to hear you had a great experience with our customer service! 😊

Response from ChefpreserveSep 2, 2026

Thank you for sharing your experience! We’re glad you’re enjoying the convenience and compact size of the sealer, and that the different bag sizes and glass containers give you the flexibility you need. We really appreciate you choosing Chef Preserve!

Response from ChefpreserveSep 2, 2026

Thank you so much for taking the time to share such a thoughtful review. Your words about our customer service truly mean a lot to our entire team. We’re grateful for your continued support and for recommending Chef Preserve to others. Knowing that you use your sealer often and find it convenient makes all the effort worthwhile. Thank you again for your trust and for taking the time to recognize our team!

Response from ChefpreserveSep 2, 2026

It’s great to hear how much use you’re getting out of your Chef Preserve, especially for reducing food waste and making the most of your freezer space! And we’re glad our customer service team could be there both when you had questions and when your well-loved sealer needed some attention. Thanks for sharing such a thoughtful review! 🙌

Response from ChefpreserveSep 2, 2026

What a wonderful review! It’s especially great to hear that the glass containers have become part of your daily routine and that you’re enjoying how easy they are to clean and reseal. And using the bags for strawberries with a little pre-freezing is a great tip! We truly appreciate you choosing Chef Preserve for your family as well and sharing your experience ❤️

Response from ChefpreserveSep 2, 2026

We’re sorry to hear about this experience. Please contact our support team at [email protected] with your order number and the email address used for the purchase so we can locate the order and look into the shipping status for you.

Response from ChefpreserveSep 2, 2026

That’s great to hear! It’s wonderful that you’re getting easy, everyday use out of both the bags and containers for fresh foods and cooked meals. Thanks for sharing your experience and for choosing Chef Preserve!

Response from ChefpreserveAug 24, 2026

Thank you for sharing your experience. We’re sorry the results weren’t what you expected, but we’d like to clarify a few things that may help. When food is vacuum sealed, the air is removed from around the food, but the food itself continues to naturally release gases and moisture. Frozen foods can also release gases as they freeze, and changes in temperature can cause the bag to expand again. It’s also very important to make sure the bag is completely sealed along the entire zipper before vacuuming. The white sealing clip is designed to help close the zipper securely. Run the clip firmly across the entire zip, making sure there are no gaps, and then vacuum the bag. If the zipper isn’t fully closed, air can gradually enter the bag. Fresh fruits such as cherries and grapes can be particularly sensitive to vacuum sealing. They continue to ripen and naturally release gases, and removing much of the oxygen can change their normal respiration process. This can sometimes result in a softer texture or a fermented/wine-like taste. The sealer itself isn't causing the fermentation; it’s the way the fruit continues to naturally develop in a low-oxygen environment. For delicate fruits, we recommend using our glass containers instead. For longer-term storage, freezing is also a great option. We’re sorry for the inconvenience and appreciate you sharing your experience.