CheckrReviews of checkr.com

The company is discriminatory and does not follow the law. I highly recommend that you find a more honest business to work with. Pulling multiple reports using this service yielded different results, while only changing my email address. When confronted about this no description as to why pulling the same report on the same person yielded different results. No other way to put it but this company is a fraud.

How this company still operates, I have no idea. Checkr almost cost me my new job. They claimed I didn't have the right to work in country I was born in and lived in my entire life. Fortunately for me this isn't the first time my new company have had issues with Checkr so they understood. Checkr started my work background checks 8 weeks ago and they're still not completed. Do your best to avoid this company at all costs!!!

Horrible company, not only does it take forever. It is very inaccurate. This platform should be stripped. This is what American business is like nowadays

Atrocious amount of time to complete background checks. Every other company I have worked for has taken at most a few days to complete a criminal background check. It has been 5 weeks since Checkr initiated a criminal records pull on me and it is still not complete. They say the delay is because an online court database is down at a county I lived in 20 years ago as minor. I called the county and they explained Checkr could still call them to get an internal records pull done to confirm I have zero criminal history. They are refusing to pick up the phone and get the job done. They are not a real background check company they are an "AI" software company that doesn't actually conduct real investigations. An old boomer background check company with a landline phone, fax and someone willing to dial numbers can do a check faster than Checkr. Update: 2.5 months later and they still have not completed the job. On further investigation an employee at Checkr confirmed during their most recent layoffs earlier in 2024 they laid off their entire US based support/operations/investigations/QA teams with cheap labor in the Philippines. Not even considering the data security issues with providing overseas contractors access to your PII, this confirms Checkr lacks the capability to manually complete investigations that require in person visits to courthouses (or phone calls/manual completion). Furthermore they do not have the capacity to actually do anything with customer service requests unless a legal request is received by their in-house counsel.

Checkr recently performed a background check and it came back clear. However the company I applied said that my check did not come back clear. I asked for a copy of the report, checkr said they could not disclose what they sent to my company and refused to allow me to dispute the supposed findings. I did get it straightened out with my company and had told checkr that it was resolved. Now checkr has taken it upon themselves to email me a letter saying they would reach out to my employer and have me terminated. Keep in mind everything to checkr is in writing so I have not said anything that would give them any reason to do this other than asking for a copy of my background report so I could dispute any adverse findings. I contacted them by chat and had them inform me that I supposedly requested them to do this but when asked to be sent a copy of this email they referred me to my original email asking for a copy of my report. The agent obviously lacked basic English comprehension as the line he claimed in the email had nothing to do with what he claimed. Also there was nothing foul in the email, it was completely professional. This company should not be allowed to perform background checks as their agents all seem to lack the ability to read. Even after the check is done they still claim the right to harass your employer and you even when the only issue is them not being able to read.

Ran this and paid for myself. I have not been able to view actual results. Whats the deal?? Getting run around and was told the company that ordered it I have never heard of. Ripoff.

Worthless company . They are sooo bad on goggle they removed there ratings.. and corporations still use this trash company... sad

This company marked my drivers license as expired. It expires in 2028. That is 4 years from now. If you finally get to speak with someone they push the blame on the company doing the check. I checked the DMV and my license is current. Last month I had one completed and it was clear with the same license exp date of 2028. They don't help, they say there is no one that marked it wrong, but someone did. This did not come from the DMV so Checkr did it and reported it to Uber. Now I can't drive to pay my bills.