CheckrReviews of checkr.com

They are grossly incompetent, the worst background check company I ever came across with. Their incompetence could have caused me to lose my job.

It’s a nightmare. The website doesn’t work and you chat with a robot. I’m supposed to get a link so I can reset my password but I never got it. My friend needs to update his DL they don’t have a phone number. Why do they even exist??

Would not recommend this company to anyone. Ordered a background check for a new employee. They upcharged me for an educational verification that I requested and then did not complete the educational verification. They wrote in the notes that they could not verify the potential employee, but per their notes they called once to the registrar and did not follow up. This company is a complete scam. I tried repeatedly to talk with their customer service about the charge, but they kept sending me generic robo-emails to thank me for my understanding and info about their fee structure without ever addressing the fact that they charged me for something they did not provide. I now have to take the time to dispute this with my credit card company. I would never ever advise anyone to use them unless you love losing money.

The company website does not allow you to cancel your membership. There is no way to talk to a real person, or even ask the question from chat, or send a message or email to do so. There are only two categories for chat. There is also no way to change my payment method, so I am locked in to a monthly $39 payment and unable to cancel.

These dummy’s operate a background check platform , however , they committed some fraud today as discrimination to a close friend by-way-of “secretly “ running an unauthorized background check and DMV check on my friend. So how did Checkr get my friend’s social security number ??? Humm … FRAUD !!!! FRAUD !!!! FRAUD !!!!

They clearly have no idea what they are doing. The level of incompetence is simply astounding

This company cannot be trusted to perform quality background checks and then report accurate information. In two weeks time; I had two checks ran, the first one Checkr reported dismissed cases as convictions as well as violated nearly every section of law regarding the reporting. This cost me a guaranteed job. The second one is under review by potential employer and although they removed the false convictions from their report Checkr made up for the removal by now going back 30 years and going as far as reporting the same incidents twice so it appears as being multiple infractions of the law. Checkr should be fined under the FCRA and pay compensation to every individual denied employment due to the erroneous errors and obvious malicious padding of ones report. The best course of action would be to force closure, civil and criminal penalties assessed, public apologies, and the company controllers, investigators, and all other employees to take a fraud conviction, and possibly a HIPPA conviction as well.

Businesses should not trust this company to provide accurate information. I am a survivor of 19 years of domestic violence and this company is reporting inaccurate information that I am charged. I was not charged, but the ex attempted a smear campaign to create a paper trail for divorce I was unaware of. Checkr is further providing misinformation about the domestic violence incidence. I have the audio where ex admits he came downstairs to get in my face and subsequently physically assault me.