Lin H.
Really bad
Really bad! I don't want to give any star. It does not even deserve a single star!!!. They will not take care you and you can't contact to them if there is some problems.
Cheaptickets is listed under Activities & Tours.
Cheaptickets (cheaptickets.com) has 496 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Lin H.
Really bad! I don't want to give any star. It does not even deserve a single star!!!. They will not take care you and you can't contact to them if there is some problems.
B
Talk about horrible customer service. I tried to do a price adjustment compared to the actual airlines site and they would not honor it. We are talking over an 800.00 difference. I understand they are in the business to make money but that is absurd. They said if I canceled then I would have to pay 100.00 more and then I would get flight credit with the airline which makes no sense because I would be paying the same amount plus 100.00 more. NEVER BOOK WITH THEM!! GO STRAIGHT TO THE AIRLINE FOR THE BEST PRICE.
Shawn J.
Terrible customer service! You save no money by booking, with them and then if you have a problem, they do absolutely nothing to help you. I would highly recommend going directly to airlines to get better deals. My experience from beginning to end with CheapTickets was horrifying!
Katja S.
they cancelled my flight because I didn`t reply the email with a time change. I lost 1K. Calling them was a pain. Very rude people on phone.
Jerome C.
I booked and made my payment online. When I clicked the payment button, there was an error in payment process but my bank alerted that there was a deduction of 24.48 BHD in my debit account. I was shocked as the amount is already big enough.
Martin L.
Cheaptickets have degenerated over time. Have booked there for 7 years, but their practices have devolved so much it's over just had a booking to Orlando where my my outbound flight got changed from 1:50 hour stopover to a 1 day and 1:50 hour without notification. 5 hours spent on their ridiculously poor call center - ended up with new tickets that are not visible on the united website. Game over no more cheaptickets RIP
Mrs Irene G.
Warte über 4 Monate auf mein Geld Flug gebucht fand aber nicht Statt obwohl 1 Tag vorher zum eInschecken aufgefordert wurde. Es ist einfach ne Schande ,dass wir unser Geld nicht zurück bekommen.
Paige C.
I purchased 6 tickets to a University football game 3 weeks in advance. My tickets were E Tickets. They NEVER ARRIVED!!! My family drove 5 hours to come to this homecoming game. Customer service was terrible and they did not even try to get us other tickets. They told us we had to wait until the game started and if we did not have our tickets they would get us equal to or better tickets. At 6pm, we called and were told there was nothing they could do and the game was sold out. Go figure, you morons!! I would NEVER recommend this company to anyone!!!!