Charlotte RusseReviews of charlotterusse.com

This is not a bot or made by Charlotte Russe. Honestly the shop is not bad, it is really a hit or miss and there is a 70% change you will get something amazing, i got a beautiful dress for graduation and it was great. I like their colors and styles and the clothes are pretty trendy. They have clothes for everyone in all different sizes. I quite liked this shop.

It has been 6 days since I placed my online order and my items still have not been shipped.

I bought a pair of rose gold heels that are very pretty. However, today is the first day I wore them and the heel broke. I am very disappointed in the quality.

I have NO idea why this place gets so much bad reviews, cause I've been ordering all my bathing suits here since middle school and I just graduated high school in 2017. Only once did I not get my package to me and I swear the stupid mail man put it in the wrong mail box and the people never thought of coming to my house to return it to the rightful place. And I when I called customer service I got a quick and more than excellent help. And they sent me a replacement at no charge and I got it before the day they said I should have it. This place is not a bad place to order from I don't know why people are giving this place bad reviews.

Package took an eternity to be deliver!! I ordered 5 items including a swimsuit which didn’t came on time for my vacation- I’m extremely dissatisfied even though I like their clothes... I don’t think I’d be online-purchasing in the future.

I was able to purchase an item online and received an email the following day notifying me that the item was out of stock. I am enraged that I paid for the item and it is being sold to someone else. The refund isn’t guaranteed for 5-7 business days. This is infuriating. If the item went out of stock after I purchased it, my purchase should still be guaranteed.

Good sales. and good quality clothes

TERRIBLE!! I had my items shipped to a business during business hours. i got a message that my shipment was delivered. WRONG!!! I was there at the time they said it was delivered. I called and emailed customer service. They both basically said "We shipped it, you go find it" No signature, no verified address...NOTHING! I had to file a case with the post office, which is the sender's job!! As of right now, I am without my money and my items. Stick with amazon, better customer service and never had an issue with delivery.