CharlieCharlie is a banking solution designed for people 62 and older and receiving Social Security benefits. Charlie gives you more for your money, fraud protection to keep it safe, and delivers it with an experience that’s relatable and respectful.
Charlie (charlie.com) has 582 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Norma R.
Charlie has been great I always get my answer I am looking for thanks
Response from CharlieAug 8, 2024
Hi Norma, we’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Thank you for choosing Charlie!
Debra O.
My experience with Charlie Financial has been a positive experience. I like the fact that it shows purchasing was made and where and how much. My money feels safe with you. Thanks.
Response from CharlieAug 8, 2024
Hi Debra, we appreciate your kind words about our fraud protection services! Your security is extremely important to us, and we’re delighted to know that you feel safe banking with us. We’re always here to help if you have any concerns or need further assistance. Thank you for choosing Charlie!
Jose Ramon Ortiz A.
Excellent, since I have been in Charlie I receive my social security three days in advance, it is very secure and you can block your card when not using it, I recommend it to all social security beneficiaries, my wife also joined Charlie, thank you.
Response from CharlieAug 20, 2024
Thank you for your positive review, Jose! We’re delighted to hear that you’re enjoying our Fraud Shield features. Our team works hard to offer the best solutions to our customers, and it’s great to know we’re hitting the mark. If you have any further feedback or questions, please feel free to contact us. Thank you for choosing Charlie!
Robin J.
Great representative
Response from CharlieAug 8, 2024
Hi Robin, we’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Thank you for choosing Charlie!
LENA B.
I love that when I have questions there is always someone that is knowledgeable to answer my questions. I account is secure and graciously protected.
Response from CharlieAug 8, 2024
Hi Lena, Thank you for taking the time to leave such a wonderful review! We're thrilled that our team could provide you with the support you deserved. We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback. Thank you for choosing Charlie!
Kevin V.
Charlie is good for, non business owners, to handle their money, but for me, I need my funds, right away always, I can't wait to ask for the money, I have a business to run, and I don't need Charlie to hold my money when I can!!!!
Response from CharlieAug 20, 2024
Dear Kevin, We apologize for any inconvenience our fraud prevention system caused. We understand how essential access to your funds is, and we’re sorry that our efforts to protect your account led to frustration. We tried calling and sent an email to address your concerns and work on a resolution. Thank you for your understanding, and we look forward to hearing from you.
Betty E S.
I love it I just wish I keep it I have a Wisconsin bank 🏦 and it is OK THANKS Betty E Shidell
Response from CharlieAug 8, 2024
Hi Betty, we’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Thank you for choosing Charlie!
Jacqueline P.
Safe place to bank
Response from CharlieAug 8, 2024
Hi Jacqueline, we appreciate your kind words about our fraud protection services! Your security is extremely important to us, and we’re delighted to know that you feel safe banking with us. We’re always here to help if you have any concerns or need further assistance. Thank you for choosing Charlie!
