CharlieCharlie is a banking solution designed for people 62 and older and receiving Social Security benefits. Charlie gives you more for your money, fraud protection to keep it safe, and delivers it with an experience that’s relatable and respectful.
Charlie (charlie.com) has 582 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Shirley
I love Charlie. Thank you so much for this service. I've been here 7 months and I love it. You're doing a great job 👍👍
Response from CharlieAug 8, 2024
Hi Shirley, we’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Thank you for choosing Charlie!
Jeffery P.
The fraud protection is excellent here that's what I like about Charlie Financial yes thanks for asking
Response from CharlieAug 8, 2024
Hi Jeffery, we appreciate your kind words about our fraud protection services! Your security is extremely important to us, and we’re delighted to know that you feel safe banking with us. We’re always here to help if you have any concerns or need further assistance. Thank you for choosing Charlie!
Philip D.
Very great service.
Response from CharlieAug 8, 2024
Hi Philip, we’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Thank you for choosing Charlie!
Linda L.
Thus has been a life saver for me. The ability to get my checked on the first instead of the 3rd Wednesday is amazing. Customer service is fantastic all US based
Response from CharlieAug 20, 2024
Hi Linda, Thank you for your positive feedback! It’s great to know that our efforts to provide excellent service are appreciated. We’re committed to continually improving and providing you with the best banking experience possible. Thank you for choosing Charlie!
Linda N.
I like Charlie. It is easy to use. I like that it let's me know when I'm getting paid. It also informs me a few days before I get paid. Thank you Charlie.
Response from CharlieAug 20, 2024
Hello Linda, thank you for your fantastic review! We’re happy to hear that we are meeting your needs. Our team works hard to design products that meet our customers’ needs, and your feedback confirms we’re on the right track. We appreciate your support and look forward to continuing to serve you! Thank you for choosing Charlie!
Robin-Clarksville,IN
1st rate customer service. Get your money you have earned all you life when you need it. Love Charlie
Response from CharlieAug 6, 2024
Dear Robin, your wonderful review made our day! We’re thrilled to hear that our customer service team was able to meet your needs. Providing excellent service is what we strive for every day, and your feedback encourages us to keep up the good work. Thank you for choosing Charlie!
Louis M.
As with all tech work (financial and otherwise) there are always bumps along the way. But I found that the folks at Charlie are always there to answer questions and clarify issues.
Response from CharlieAug 8, 2024
Hello Louis, Thank you for sharing your positive experience with our online banking services! We’re committed to providing a seamless and efficient digital experience for our customers. Your feedback helps us ensure we’re meeting those goals. Thank you for choosing Charlie!
Sheryl C.
I feel closer and safer with charlie with my bank i felt like an intruder an they kept stealing my money charging me with fees charlie is like my family im very happy here thank you
Response from CharlieAug 8, 2024
Hi Sheryl, we appreciate your kind words about our fraud protection services! Your security is extremely important to us, and we’re delighted to know that you feel safe banking with us. We’re always here to help if you have any concerns or need further assistance. Thank you for choosing Charlie!
