CharlieCharlie is a banking solution designed for people 62 and older and receiving Social Security benefits. Charlie gives you more for your money, fraud protection to keep it safe, and delivers it with an experience that’s relatable and respectful.
Charlie (charlie.com) has 582 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing582 approved reviews, newest moderated first
Deborah
I love Charley. They are good. I would not change for nothing in the world.
Response from CharlieAug 8, 2024
Hi Deborah, we’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Thank you for choosing Charlie!
John H.
Handles my account wonderfully
Response from CharlieAug 8, 2024
Hi John, we’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Thank you for choosing Charlie!
Bob H.
They lock my debt card when I have tried to pay my bills and I have to call customer service to get it resolved. It is very embarrassing and I need this to be fixed
Response from CharlieAug 20, 2024
Dear Bob, We apologize for any inconvenience our fraud prevention system caused. We understand how essential access to your funds is, and we’re sorry that our efforts to protect your account led to frustration. We tried calling and sent an email to address your concerns and work on a resolution. Thank you for your understanding, and we look forward to hearing from you.
Judy
I had this Account for several months now. I find it absolutely awesome. Customer service is great, receive my social security days before the 3rd and earn interest. There should have been something like this for people over 65 a long time ago. Would recommend them to anyone!!
Response from CharlieAug 8, 2024
Hi Judy, Thank you for taking the time to leave such a wonderful review! We’re glad to hear that our customer service team gave you exceptional service. We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback. Thank you for choosing Charlie!
Robert
Very much appreciated the way Charlie makes my S.S. available to me early 😎👍
Response from CharlieAug 8, 2024
Hi Robert, we’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Thank you for choosing Charlie!
Tammy S.
I love it. I get my money early. There are no fees. It’s a blessing in disguise!
Response from CharlieAug 8, 2024
Hi Tammy, we’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Thank you for choosing Charlie!
Susan V.
and I have moved my social security to Charlie I've had nothing but great customer service whenever I call they have been more than useful and I'm happy that Imade the move
Response from CharlieAug 8, 2024
Hi Susan, Thank you for taking the time to leave such a wonderful review! We're thrilled that our team made a positive impact on your experience. We strive to provide the best possible service, and it’s always encouraging to receive such positive feedback. Thank you for choosing Charlie!
Portia L.
Help with account information and put my account on sleep when I'm not using my card.
Response from CharlieAug 8, 2024
Hi Portia, we appreciate your kind words about our fraud protection services! Your security is extremely important to us, and we’re delighted to know that you feel safe banking with us. We’re always here to help if you have any concerns or need further assistance. Thank you for choosing Charlie!
