CharlieReviews of charlie.com

Response from CharlieAug 8, 2024

Hi Pam, Thank you for sharing your experience! We’re delighted to hear that our customer service team was courteous and efficient. Your satisfaction is our priority, and we’re pleased to know that we’re doing a good job. If you ever need further assistance, please don’t hesitate to reach out. Thank you for choosing Charlie!

Response from CharlieAug 8, 2024

Hi Richard, we’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Thank you for choosing Charlie!

Response from CharlieAug 20, 2024

Hi Faye, Thank you for your positive feedback! It’s great to know that our efforts to provide excellent service are appreciated. We’re committed to continually improving and providing you with the best banking experience possible. Mobile check depositing is coming very soon! Thank you for choosing Charlie!

Response from CharlieAug 20, 2024

Dear Sam, we’re sorry to hear that you had a negative experience with our services. We strive to provide the best possible service to all our customers, and we regret that we didn’t meet your expectations. We tried calling and sent an email to try to better understand the situation and work towards a resolution. Thank you for your feedback, and we look forward to hearing from you.

Response from CharlieAug 8, 2024

Hi Brian, thank you for your wonderful review! We’re thrilled to hear that you find our services user-friendly. Making banking easy and accessible is one of our main goals, and it’s great to know that we’re succeeding. If you have any suggestions for further improvement, we’d love to hear from you. Thank you for choosing Charlie!

Response from CharlieAug 8, 2024

Hi Sharon, thank you for your positive feedback! We’re glad to hear that our fraud protection services have provided you with peace of mind. Our team is dedicated to ensuring your financial security, and we’re constantly working to enhance our protective measures. If you have any questions or need support, we’re here for you. Thank you for choosing Charlie!

Response from CharlieAug 20, 2024

Hi Larry, Thank you for your positive feedback! It’s great to know that our efforts to provide excellent service are appreciated. We’re committed to continually improving and providing you with the best banking experience possible. Thank you for choosing Charlie!

Response from CharlieAug 20, 2024

Hi Billy, We’re grateful for your feedback! It’s great to hear our team was able to assist you well. Your satisfaction means everything to us, and we're pleased to know we’re on the right path. We're here whenever you need us. Thanks for choosing Charlie!