CharlieReviews of charlie.com

Response from CharlieFeb 14, 2025

Hi Donna, We’re sorry that our service did not meet your expectations. We take all feedback seriously and are committed to improving. We’ve sent you an email to understand what went wrong and to assist you further. Thank you for sharing your experience, and we look forward to hearing from you.

Response from CharlieAug 6, 2024

Hi Julie, we’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Thank you for choosing Charlie!

Response from CharlieAug 6, 2024

Hi Ida, Thank you for sharing your experience! We're thrilled to know that our customer service team was able to assist you effectively. Ensuring your satisfaction is our top priority, and we're glad to hear we're meeting your expectations. Thank you for choosing Charlie!

Response from CharlieJul 29, 2024

Hi Nancy, we’re sorry to hear about your experience. We strive to provide helpful and courteous support to all our customers, and we regret that this was not your experience. We left a voicemail and sent you an email to address your concerns and improve our service. Thank you for your feedback, and we look forward to hearing from you.

Response from CharlieAug 6, 2024

Hi Theresa, Thank you so much for your positive review! We’re delighted to know that you’re satisfied with our services. Your feedback is invaluable to us as we continue to strive for excellence. Thank you for choosing Charlie!

Response from CharlieAug 6, 2024

Hi Cynthia, thank you for your positive feedback! We’re glad to hear that our fraud protection services have provided you with peace of mind. Our team is dedicated to ensuring your financial security, and we’re constantly working to enhance our protective measures. If you have any questions or need support, we’re here for you. Thank you for choosing Charlie!

Response from CharlieAug 6, 2024

Hi Royce, we’re so glad you’re enjoying our Pay a Bill feature! Your positive feedback motivates us to keep innovating and providing top-notch solutions for our customers. If there’s anything more we can do for you, please let us know. Thank you for choosing Charlie!

Response from CharlieAug 20, 2024

Hi Priscilla, we apologize for any technical difficulties you’ve encountered. We’re committed to providing a seamless online banking experience, and we apologize for the inconvenience. We’ve sent you an email to help resolve the issue and ensure you have a better experience moving forward. Thank you for your feedback, and we look forward to hearing from you.