CharlieReviews of charlie.com

Response from CharlieNov 6, 2025

Hi Jose, I’m really sorry to hear $237 was taken from your account. That’s frustrating and stressful, and we take suspected unauthorized withdrawals very seriously. For your protection, please don’t post account details publicly. Contact us right away through the secure support channel at [email protected]. If you believe the charge is still occurring or your card/account has been compromised, freeze or replace your card in the app (or tell the agent right away) so no further unauthorized charges can occur. Again, I’m very sorry this happened we want to get this resolved for you as quickly as possible. We look forward to helping you!

Response from CharlieNov 7, 2025

Hi Clara, Thank you for your feedback! We want you to know that we have expanded our customer service hours. We are open Monday - Friday 6am to 10pm CST. Additionally, our email support team is avaliable Saturday - Sunday from 6am - 10 pm CST. We hope this helps, thank you for being a Charlie customer!

Response from CharlieOct 14, 2025

Hi Kris, we’re so glad you’re enjoying our early direct deposit! Your positive feedback motivates us to keep innovating and providing top-notch solutions for our customers. If there’s anything more we can do for you, please let us know. Refer a friend to Charlie and you both get $50 after their first deposit. Log in, tap “More,” then “Invite a Friend to Charlie". Refer unlimited eligible members! Thank you for choosing Charlie!

Response from CharlieOct 14, 2025

Hi Michael, thank you for your great review! We’re pleased to hear that you feel secure with our fraud protection measures. Protecting our customers' financial information is a top priority for us, and it’s encouraging to know that our efforts are making a difference. If you ever have any concerns or need assistance, please don’t hesitate to reach out. Know someone who needs Charlie? Refer them and you both will receive $50 after their first successful deposit. Just log in, tap “Invite a Friend to Charlie" to send the link. Refer as many eligible members as you like! Thank you for choosing Charlie!

Response from CharlieOct 14, 2025

We’re so glad to hear that you’re enjoying our services! Your satisfaction is our top priority, and it’s wonderful to know that we’ve been able to meet your expectations. Be sure to take advantage of our $50 referral credit. Just log in, tap “Invite a Friend to Charlie" to send the link. Refer as many eligible members as you like you both will receive $50 after their first deposit. Thank you for choosing Charlie!