Charitybuzz Reviews | Read Customer Reviews of charitybuzz.com

CharitybuzzReviews of charitybuzz.com

3.7261 reviews
Home Goods Stores
437 5th Avenue, New York, New York

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Charitybuzz

About Charitybuzz

Charitybuzz is the world’s leading impact marketplace for once-in-a-lifetime experiences, exclusive items and unmatched access. Through its premier auction platform, upscale shopping experience, concierge business and sweepstakes program, Charitybuzz has raised $550 million for cause to date. In addition to incredible luxury travel, VIP event experiences, and rare memorabilia and collectibles, Charitybuzz features exclusive access to the world’s most influential personalities – Sir Paul McCartney, Stephen and Ayesha Curry, Tim Cook, Beyoncé, Eddie Vedder, Jack Nicklaus, Meryl Streep, Warren Buffett, Robert De Niro, and many more.Each purchase generates charitable impact in partnership with more than 4,500 non-profit organizations, including ACLU, MusiCares, Robert F. Kennedy Human Rights, St. Jude Children’s Research Hospital, and Leukemia & Lymphoma Society. To learn more, please visit www.charitybuzz.com.

Charitybuzz (charitybuzz.com) has 261 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: charitybuzz.com
Website: charitybuzz.com
Category: Home Goods Stores
Location: New York, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 92% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Charitybuzz reviews

261 approved reviews, newest moderated first

Karen B.
Dec 22, 2023
Good experience
Good choice of merchandise to bid on. Easy to bid and watch. Just a hidden charge I wasn't aware of, but otherwise, happy to support.
Response from CharitybuzzDec 22, 2023
Thank you very much for the feedback! We love being able to offer unique items and experiences, which all benefit worthwhile causes. Our goal is always to maximize the money raised for these causes, and our buyer's premium fee is one of the ways that we're able to achieve this. We definitely appreciate this feedback, and are continuously working to improve the overall customer experience. Your guitar is on its way to you, and we're so excited for you to receive it! Charitybuzz will be taking a short break for the holidays, but we'll be back on January 2nd should you need any assistance. Thanks again for leaving a review!
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J BRADLEY H.
Dec 21, 2023
Everything was seamless
Everything was seamless
Response from CharitybuzzDec 21, 2023
Thanks so much for taking the time to leave us a review. It's important to us that every step of the Charitybuzz experience is as smooth as possible so we're very glad to hear this! Every win through Charitybuzz benefits a worthwhile cause, and we're so thrilled that you've joined us on our mission to raise money for charities. Your item is currently on its way to you, and we hope that you absolutely love it. Thanks again!
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Sarah B.
Dec 19, 2023
Buyer Beware… do your own research…
Buyer Beware… do your own research first!!! Overpaid for a 7 night stay in Australia and there was an extra surcharge they added on that was not in my original bid price nor did I know until my card was charged!!!! Emailed my contact the first day we were there and 3 more times and never heard back! Horrible customer service!!!! Still waiting for an email back! Never received the free breakfast each morning for 6 people that I was told we would receive nor did we get the full day snorkeling in because a cyclone hit us the 3rd day and we had no power! We ended up spending our own money on a hotel that had power! Just a horrific vacation and a shameful company that was too busy to reply to my emails after I overpaid for a “deluxe” vacation! And after Charitybuzz responded with their apologies below and said would reach out “tomorrow”… They DID NOT… the response below was the copy and paste they use… .. what a shameful company and sad for the person who responded with lies …. DO NOT purchased anything from this company!!! They take your money and run!!!!!!!!!!!!
Response from CharitybuzzDec 19, 2023
We really appreciate your patience, and willingness to work with us as we resolved everything to your satisfaction. We are so sorry that your emails had originally ended up in an unmonitored inbox, and are glad that you were able to connect with our customer service team, and have all of your concerns addressed. We've taken steps to ensure that something like this does not happen again, and want to thank you for giving us the chance to make this right.
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Jorge F.
Dec 16, 2023
Was fast and good
Was fast and good, but will be better if you show the fees before we bid
Response from CharitybuzzDec 19, 2023
Hi there - we genuinely appreciate you taking the time to share this feedback. It's always great to hear what we've got right, and it's just as important to know how our customers feel so that we can improve their experience on our platform. We're so excited for you to receive your guitar, and remain available to answer any questions you might have, or any additional feedback that you might want to share. Thanks again for leaving us a review!
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ceecee H.
Dec 14, 2023
Great job in following through in a…
Great job in following through in a timely manner!
Response from CharitybuzzDec 14, 2023
Hi there - thanks so much for leaving us a review! We're so excited that you've found Charitybuzz, and are looking forward to helping you fulfill your first win with us. We know that you're going to have a great time redeeming this, and our team is always more than happy to assist if you ever have questions about this lot, or any others.
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John
Dec 14, 2023
everything was perfect-receive the…
everything was perfect-receive the purchase very quickly and undamaged
Response from CharitybuzzDec 14, 2023
Thank you for this feedback! We're so happy to to hear that you received your item, and hope that you love it. Our team is always here to help if you have any questions about the items we're offering, and we're looking forward to working with you more in the future.
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Sharon V.
Dec 14, 2023
Great Experience!
You were prompt in notifying me of my winning bid and in providing me with information, as to how to redeem my auction package. All of your agents who assisted me were very friendly, professional and helpful throughout this entire process.
Response from CharitybuzzDec 14, 2023
We really appreciate these kind words, and that you took the time to leave us this review. We're thrilled that you've joined us on our mission to raise money for worthwhile causes while also enjoying once-in-a-lifetime experiences! We know that you're going to have an amazing time redeeming your first win later this month, and that you're in great hands with everyone working on this. Thanks again for this feedback, and we hope we can offer you more exceptional customer experiences in the future.
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frank
Dec 7, 2023
Quick response and delivery
Quick response and delivery. Very easy company to deal with.
Response from CharitybuzzDec 7, 2023
We love hearing from our customers about their experience with us, and really appreciate you taking the time to share. We're so excited that you've discovered Charitybuzz, and that you're already received your first win. Please enjoy, and thank you for supporting such a worthwhile cause!
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