Tarsha S.
Disappointed but determined!
Won a trip through Charitybuzz with 2 round trip JetBlue travel certificates to Aruba! Only problem is there are not a lot of seats set aside for travel certificates! So you may find a flight out but no flight coming back on none at all for the dates you want to travel. I finally found a flight going to and coming back and requested to change my dates a week before only to be told the new dates were not available! Thank God I did not book my flights wiht the certificate or I would have lost out!!! Now I have to purchase my flights and I have until November to find somewhere to go so I can use my certificates that I wanted to use with THIS TRIP! UGH!!! Total inconvenience!!!! I just hope to have a beautiful time on my trip so I can leave a review of the hotel and my stay!!!! This may possibly be my first and last auction!!! Glad it went to a good cause though!
Response from CharitybuzzMar 1, 2024
Thank you for checking in with another review here. We're happy to hear that you are still booked for your originally desired hotel dates. We understand that it can be frustrating trying to make arrangements for a flight so close to the date of your hotel stay and are sorry to see that the donor is unable to move the hotel dates at this point. Luckily as you said the hotel and flight vouchers are purposefully separate, so you have maximum flexibility in how you use them to take full advantage of the entire auction package. Our team will continue to be responsive should there be anything we can do to assist moving forward to help you have a good experience from here on out and am confident you will still enjoy your stay!