Shay H.
I ordered the wrong item and…
I ordered the wrong item and immediately reached out via chat and email to exchange the chairs before they shipped. I was surprised when they responded even though it was 10:30 pm. I will absolutely order from them again!
Response from CHAIRUSMay 25, 2026
Hello Shay, Thank you for your kind feedback! We're glad we could respond promptly even late at night. Happy to assist with your exchange request. Looking forward to your next order! Warmest regards, Chairus Team



