Kathryn F.
Can't even put chairs together. Awful quality
Assembly was not possible as the chairs were machined very poorly - when fitting pieces together, the screw hole to screw difference between pieces intended to go together was over 3". Parts could not be bent to fit together, the chairs were not able to be assembled. Terrible quality, need a refund ASAP.
Response from CHAIRUSJun 15, 2026
Hello Kathryn, We sincerely apologize for the severe manufacturing defect that made your chairs completely unassembleable. Could you please share clear photos showing the misaligned holes and assembly issues? Once we receive your pictures, we will promptly arrange either a replacement shipment or a full refund according to your preference. Warmest regards, Chairus Team