CGTraderReviews of cgtrader.com

Grear support from Dovydas, thnx!

I purchased many times on this site and only once time had an issue. (The files were not available.) The support solved the problem very fast and i got the files i purchased. Thank you so much! 💖🙏

I am very satisfied with the support. This one really reacted very quickly and professionally to my problem. I appreciate this support very much and feel well supported. Thanks so much

I placed an order of about 250 euros with MyBank, due to an "internal error" even though I had paid, I could not download the files because they were as if they had never been purchased. I proceeded with a PayPal complaint, which was rejected in favor of these Latvian ass**les. I hope you spend that money on medicines.

CGTrader is a good option for buying models since it is a platform for various freelancers to commercialize their models. The problem lies in the fact that the website seems to be highly focused on selling and does not bother to check the different models and their descriptions. I purchased a model that had an incorrect description, which misled me into making a purchase. This is illegal in my country. When I reported this to the website and requested a refund for the amount paid for the model, CGTrader ignored my request and made excuses that have no legal basis and are completely absurd. Therefore, since this company apparently does not want to comply with the laws of the country where it sells its models, it is highly inadvisable, especially for making large purchases, as it can lead to significant problems with zero guarantees. Hence, I do not recommend it.

Good and timely support, thank you, Davydos!

I have been working on cgtrader for over 2 years now, their royalty rate for selling models and 3d projects is the best compared to other platforms. Cgtrader support is very professional, helped me so many times when I had uses with some clients. Would 100% recommend!

One day I bought 3 items separately at the CGTrader. 2 of them was able to purchase successfully. But for 1 item, I cannot finish payment process - the message on the web page said it is 'suspected fraud'. Of course my credit card is OK. And I am not a fraud. So I wrote to support person of the CGTrader on Sunday afternoon. Then I received an email from the support on Tuesday night. I successfully finished my payment process by its advice - clearing the cache and the cookies of the browser. Yes, I know it is a fundamental action when you meet some problem on the web, and it should to be reminded and tried by myself. However I thank the CGTrader to remind me of the fundamental countermeasure with their quick response.