CertapetWe coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals.We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
Certapet (certapet.com) has 987 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Steven
I was struggling through the pandemic in 2020 and got a dog. I was unaware that I needed the ESA forms for my apartment so in 2021 I went to CertaPet. They set me up with a mental health professional I still see today. The entire process was easy and smooth.
Response from CertapetDec 2, 2021
Thank you for your amazing feedback. We are glad that you had a positive experience with us. We are here to help :)
Page Y.
Been using for several years. Prompt and very nice. Don't make you feel bad for needing assistance and very caring
Response from CertapetDec 2, 2021
We’re very grateful for customers like you and hope you stick with us for years to come. We’re here for you anytime.
Thiago H.
Great way to get your pet certified. The process was fast and easy. Carta gets you in touch with a specialist which was an awesome experience.
Response from CertapetDec 2, 2021
Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.
Stephanie
Loved my experience with Certapet! Super friendly staff and excellent service
Response from CertapetDec 2, 2021
We are incredibly grateful that you took the time out to leave us a 5-Star review. We are glad that you had a positive experience with the whole CertaPet team. We’re here for you anytime.
Douglas R.
I signed up my dog Hope to become an emotional support animal so that he could go on plane trips with me. I found Certapet easy to use and the staff very helpful. I highly recommend this service.
Response from CertapetDec 2, 2021
Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.
Rachael P.
So far the process has been great and very helpful. The information on the website is very beneficial and appreciate all the articles about it. Thank you!
Response from CertapetDec 2, 2021
Thank you for this amazing feedback. We are happy to know that everything went well with your consultation. Please let us know if there is anything else we can do for you.
Katya B.
Website was super easy to navigate and made the PSD process extremely easy. Thanks!
Response from CertapetDec 2, 2021
We are glad that you had a positive experience with us. We are always here to help.
Lisa D.
Fantastic service to help me get my pup to be a psychiatric service dog!!! The therapist Laura was attentive. And the questions I have all answered quickly. Sooo helpful!!! Use certapet!!!
Response from CertapetDec 2, 2021
Thank you for this amazing feedback. We will share this review with your therapist. Please let us know if you have further concerns or questions.
