customer
Friendly service and excellent…
Friendly service and excellent communication throughout the set-up process. Definitely a great way to start this contract for internet service.

Centric Fiber connections are Built for the Speed of Life™.We offer more than just internet—we treat telecom as an amenity. Our community-designated technicians, GigaGuides™, ensure personalized local support and assistance. Pre-wired homes enjoy active-on-arrival service, making setup immediate and seamless. With our advanced technology and equipment, Centric Fiber provides an unmatched experience in future-proofed speed capabilities and convenience.
Centric Fiber (centricfiber.com) has 425 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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customer
Friendly service and excellent communication throughout the set-up process. Definitely a great way to start this contract for internet service.
Cori
Makenzie Weaver was very helpful and sweet! I was called back almost immediately to resolve my issue.
Amiah P.
Makenzie was incredibly helpful and genuinely eager to help! Her friendly and considerate attitude struck me and made me feel truly cared for. I appreciate her positive approach! It’s clear that she is dedicated to providing excellent service, and I sincerely hope the company values her as much as she values her customers! Thanks Makenzie!!
Chris N.
5th day still no service, so frustrated
Response from Centric FiberJan 2, 2025
Thank you for sharing your feedback. We’re sorry to hear about your experience with Centric Fiber and want to resolve the issue directly. The concerns you mentioned do not align with our commitment to high-quality service, and we’re dedicated to making it right. Please give us a call at 877-342-7270 and reference your review, so we can address your concerns and ensure your satisfaction. Thank you for allowing us the opportunity to improve your experience.
Makenna H.
Mackenzie was super sweet and informative and was able to help me resolve my problem very quickly! :)
Andrea C.
Jonathan Villegas was extremely knowledgeable of all services and products your company offers. He called to confirm and discuss our recent order for residential gas installation and what to expect. During our conversation I mentioned having another company coming to install internet service. He took that opportunity to inform us of internet/TV service Centric offers. An exceptional and helpful salesperson! We decided to cancel order with the other provider and go we Centric because he helped two old people (who have had basic cable for the past 26 years) understand what options were available. Thank you for undoubtedly preventing us from making a mistake! Give him a raise/promotion! He went above and beyond to help us with our move.
cleo
Ryan was very professional and knowledgeable. He was prompt, answered all of my questions. He was on top of everything. I would personally recommend him to anyone.
Jen
Jonathan was very responsive and prompt with communication. He offered detailed information and thorough feedback to my questions. Also very proactive about both verbal communication and sending over written info for me to look over.