Central TransportReviews of centraltransport.com

HORRIBLE transport! Took 14 days to receive a 1-day 2 pallet shipment from 4 hours away! Company doesn't provide any customer service whatsoever, continued to say tomorrow...tomorrow...tomorrow, but tomorrow turned out to be 2 weeks later!

I have been using Central Transport since 2014 to ship for our company. Since 2020 they have resorted to up-charging every load we book with them. They lure you in with a low price and then add on charges which are always without any merit. They do everything in their power to rob their customers. We have removed them from our list of carriers as should everyone. Every shipment of the last 3 have been up charged thru my broker. Inspection $40.25, Reweigh $35 LTL reclassification $114.17. I am done with them. Cannot rely on their quotes. Need a good class action lawsuit.

These guys are terrible shippers! The vehicle door I got shipped was barely packaged good enough to avoid damage, which it didn’t. It was shipped in an upright position and looks like they plunked another shipment on top of it bending the frame of the door. They’re horrible claims center says to allow 30-45 days for processing a claim. What kind of customer service is that? It’s amazing today how people do not care about their reputation only about getting their money for ripping people off!

The company refused to deliver down my road, when just yesterday a large box car delivered my refrigerator. They stated it was unsafe and a liability to the company. Dunn lumber delivers my lumber all the time inclusive of a fork lift if needed on the same road. When I reached out to Central Transport I was hung up on, played telephone tree for over an hour and the company refused to reconsider delivery. Wow! Fantastic. I would never use Central Transport again.

They are out right committing fraud on their customers. Damage freight constantly and never pay for their mistakes. They will take a pallet that weighs 200lbs and send a bill saying the weight is like 800lbs. You try and argue that they messed up and get very defensive saying their scales are the best on the planet. You prove to them they are wrong and still want to fight you. They think that companies don't watch their shipping charges and hope for it to slide. I don't see how there isn't major lawsuits out against them.

Nickle and dime company. They will quote you out one cost and have the lowest rates around until you get the bill. Thats when they nickle and dime you for so called reweighs and misclasses. When you ask for picture proof, all they have is something that looks like it could be doctored to what they want you to see. I do not recommend this company. go with the higher quote you get cause in the long run, it will cost you less.

My elderly father made the mistake of taking a recommendation to drop off a 20lb bumper cover at Central Transport instead of a pack & ship. I presumed they had a customer service center, but they didn't have one, just shipping dock workers who tried to help, gave him a $210 quote and told him it would not ship until it was paid for. When I called in the next day to pay, they told me it was $468! They added $35 to change the "bill to", $150 because he used his personal address as ship from (residential) even though he dropped it off at their terminal, and another $35 when they "reclassified" the shipment type, i.e. the dock worker didn't know how to properly assist in filling out the bill of lading and and they added several charges accordingly, and they already shipped it so I could not return and take it elsewhere! I emailed several customer service and billing supervisors who had took zero accountability for their employee's representations, sign it was a "legal and binding" contract, that the charges were valid, that they could not change them, and if I didn't pay they would charge a $50.00 PER DAY storage fee! On top of that, they require "secure" funds via wire transfer or "overnighted" money order, so I could incur more expense. What an absolutely HORRIBLE company, and from reading other reviews here it's pretty clear they don't care.

I wish I had a 0-star as an option. This company is a scam, they damaged my $1,750.00 car door on their premises. They recognized their mistake but they refused to pay for it, they have a ridiculous liability term of $.8 cents per pound. I lost $2,150.00. They want to pay me $8.00. I will go to court because such limited liability will definitely be rejected by any judge. Do not do business with this company.