CellificationReviews of cellification.com

I was in the market for an entry-level to mid-range cell phone to replace my six-year-old device, and I found a great option that fit my budget and even included a protection plan. Ordering was quick and easy, and the plan came with a few older but useful services I didn’t already have, which was a nice bonus. After placing my order, I received consistent updates and clear communication throughout the process. All digital items were delivered by email with activation details and easy-to-follow instructions. My cell phone arrived on time and was expertly packaged. The setup instructions were simple and straightforward—I had everything ready and updating within minutes.

Product arrived SIM locked despite being listed as unlocked. The company seemed clueless about the situation so I went ahead and requested an unlock myself from AT&T, who it was locked to. Luckily AT&T responded quick with an unlock code. Careful what you buy here, they don't seem entirely knowledgeable about the products they sell themselves.

They canceled my order without explanation. When I called, the guy seemed very rushed, like he was bothered, but ended up telling me they didn't have the phone that I was wanting to order.

This is my 2nd experience with buying from them. They offer good deals and their shipping is reliable. I would recommend doing business with them. Their catalog is big and they are very helpful and communicative with orders.

Super excellent experience with the right price! Affordableshipping fees and the phone came as advertised.

Great seller phones function as intended will be happy to do business again the order was delivered on time no issues seller responds quickly to enquires and offer excellent customer service will buy again from this seller if I see something I need

This company lacks transparency and operates in a highly questionable manner. My dad ordered a phone from them in September 7, 2025, but they failed to deliver it on time. By the time the phone arrived, he had already left the country, and the package was returned to the company. I’ve been calling them for two months trying to get a refund. Unfortunately, my dad’s card was deactivated by his bank due to fraudulent activity, and the company insists that I must travel to New York to collect the refund in person. They claim they cannot issue a refund to his new card or send a cheque. I’m still trying to recover either the payment or the phone, but I’ve received nothing but inconsistent and conflicting messages. One representative says they can issue a cheque, another tells me to call back later. It’s been frustrating and exhausting. Beware of this company. I don’t usually leave reviews, but the poor customer service and lack of resolution two months after the purchase have left me deeply disappointed.

Every purchase i have made with them has went as smooth as butter. Shipping took some time but they were very quick to process my order. When it finally arrived I was happy! Their website is pretty easy to go through and navigate. And their customer service through the chat was very informative. I would buy again.