brian V.
Horrible Experience
I bought a phone on a Saturday and paid for overnight ups shipping. I called multiple times over the week to ask about the order and was told over the phone multiple times that it had been shipped. I requested that the order be canceled if it had not been shipped yet, via phone and email, but was assured that it had already left the warehouse. On Thursday they told me that they had actually just shipped it, but they shipped it standard ground and that it wouldn't get to me until Saturday. The tracking number I was given did not work. I received my phone in an unmarked black box. I emailed three times before getting a receipt for the refunded shipping and today, two weeks later, it has still not posted to my account.

