CelerypetsReviews of celerypets.com

What a waste of money. Advert looked amazing to de fur cats and not have it flying about. I found out it was coming from China and After waiting nearly six weeks i spotted same company selling on Amazon for a third of the price. I emailed and said to cancel but no response for refund. It arrive. What a joke! Broken rubber stopper for a tea spoon of water only and even the brush frightened my usually placid cats who love a brush and ran a mile. Return address is a PO number but no paperwork to return so another waste of time. I wish i had checked first. Facebook allow these adverts and i thought i would try. More fool me !! Avoid avoid avoid.

Ordered 'Catsumo' branded toy for my cats. Give these guys credit, they stole the Catsumo advertising video and, then paid for a Sponsored Facebook advert to appear genuine. Product arrived and it's a third the size of the real product, so your hand cannot go in it. It's made of polyester and synthetics, so a cat would take a pecosecond to rip it to shreds. The Catsumo authenticity patch is missing, as is the name on the chest of the product. The Japanese pattern on the sleeve is an absolutely awful rip-off. I commented on their website and they immediately deleted my comment then blocked me, so had to put a grievence through Paypal to try get my money back. This also highlights how these 'scammers' use sponsored adverts on FB to carry out the con. On mobiles and the app, sponsored adverts DON'T display the company name that paid for the ad. On your Home PC/MAC, it is displayed, alerting you. This is how I was caught out, like a wolly. Don't touch Celery Pets. They are also named 'BrightSky'.

Avoid!! I was sucked in by a Facebook ad. Ordered product not realising it was coming from China. When it did eventually arrive, it was broken so I asked for a refund. I've had to open a case through PayPal and awaiting a decision as company are being ridiculously difficult. No customer service whatsoever! Won't be making that mistake again! Wish I'd looked them up on here first, I usually do!!

All of the items have to be shipped from China and the product you get is completely different from the one advertised. I requested a refund and no response from them.

Product has not arrived. No reply from the seller. Scam.

Totally ripped me off!!! Never got my product and when I emailed them about it they said to check with my local post office which did absolutely nothing. SCAM!!!

SCAMMERS BEWARE. They will also sell your information. I warned people on facebook and they blocked me. Not to mention all their products can be purchased from T e m u for a fraction of the price.

I ordered from this junk company February 22 2025 and still no shipment - almost April. Contacted the Co and no response. DO NOT ORDER from them.