susan A.
The cats loved it but it worked for…
The cats loved it but it worked for only 5 times! They will not reply to my emails 😕
Celerypets is listed under Pet Stores.
Celerypets (celerypets.com) has 256 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing256 approved reviews, newest moderated first
susan A.
The cats loved it but it worked for only 5 times! They will not reply to my emails 😕
Victoria M.
Received a counterfeit cat toy - they clearly copied the entire page from the legitimate Antarcking Wrestler website but what they sold and delivered to me (for the same cost!) was a cheap knock off. Do not buy from this website.
Tracey
I got the new cat ball 2.0, opened it straight away and switched it on for the cats who where enjoying the ball very much for 20mins then it broke.💔 so I emailed Celery pets but they still haven't got back to me a month later I even attached a photo with the ball in pieces. Myself and the cats are extremely. 😞
Katia F.
Ordered from them and it was never delivered and no response from their email.
Amy C.
AVOID at all costs. Terrible communication from the company. They don’t reply at times having to chase. Sent faulty item and they were avoiding a refund. Managed to agree a replacement and they lied on the tracking details said they’d sent and it was delivered yesterday but it wasn’t. When contacted again they refused to provide accurate tracking information and say “ Hello, Pls don't worry.Your order is still in the normal transit.We will urge the logistics company to speed up the transportation. Sophier” I do not trust this company
Maggie G.
I never received 2 orders. I have emailed over and over and they keep sending back a form email. It says it was delivered but it wasn’t. I can’t get any help regarding this and it is just wrong. Never again. Ordered in February….nothing
Laika
I actually had no issues with my order from this company, but then reading the reviews makes me wonder if I should order again. The stuff is not top quality, but it’s been ok for what I wanted it for. I ordered a sleeping mat, a scratching post and some snacks. They arrived as described and were fine. Maybe the stuff is coming from China, but doesn’t everything?
Christine M.
Scammers. I never received my product. I don't even understand how this company hasn't been taken to task.