David
Just bought my second case
Just bought my second case, love the products. I have opted for the sheath both times, such a good case! Customer service is also excellent from their team. Highly recommend Caudabe!

The premier brand for minimalist and ultra sleek mobile accessories. Minimalist Perfection.
Caudabe (caudabe.com) has 600 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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600 approved reviews, newest moderated first
David
Just bought my second case, love the products. I have opted for the sheath both times, such a good case! Customer service is also excellent from their team. Highly recommend Caudabe!
Ara
Bought a caudabe veil and it became very loose after 6 months. Contacted them for a replacement under warranty - they would take days to respond to each email back and forth. After finally sending a new case, for some reason it got held up at usps. I suspect they used the cheapest shipping option possible. Anyway, it’s been a month since I contacted them and I’m still using the old loose case. I certainly won’t be buying from them again, and I would encourage anybody to think twice because they don’t deserve to be in business.
Response from CaudabeFeb 10, 2025
Hi Ara, Thank you for sharing your experience, and we’re so sorry to hear about the trouble you’ve had. We completely understand how frustrating this has been, and it’s not the kind of experience we ever want for our customers. While our support team aims to respond within 24 hours, we know that back-and-forth communication can sometimes make things feel slower. Replies are responded to in the order that they’re received, which can sometimes lead to delays if multiple emails are sent on the same thread, pushing it further back in the queue. This is something we're actively working to improve. As for your replacement case, we’ve been made aware of some theft issues with USPS that may have impacted your shipment. That said, a new replacement is already on its way to you, and we’re doing everything we can to ensure it gets to you without further delays. We truly appreciate your patience and are so sorry for the hassle. If there’s anything else we can do to make this right, please don’t hesitate to reach out to us at [email protected]. Thanks again for your feedback, it helps us continue to improve.
Ka Yin P.
The customer service is great if you ever needed. I’ve been using their cases since iPhone XR and the quality of their product has always been excellent.
Elliot R.
Elizabeth really helped me out with cancelling my order, and responded very quickly! Thanks team, always a fan of the cases!
Mick
S24 Ultra case ordered on 26 Nov. Shipping confirmed with estimated delivery 3-5 Dec. Followed up on 10 Dec for update and was asked to give it more time. On 16 Dec I asked for a refund and for the order to be cancelled as this is getting ridiculous. Their response was "No worries - your order is still on the way! ....." It's 19 Dec with no phone case and no refund. Disappointed! Goods now received 20 Dec
Response from CaudabeDec 22, 2024
Hi Mick, It looks like our support team has been in touch, but you may have missed their emails. According to the tracking information, your package was delivered recently, and we hope you’re enjoying your order! We completely understand how frustrating shipping times can be. Once the carrier picks up the package, we’re reliant on their logistics system, and tracking updates often lag behind the package’s actual location, which seems to have happened in this case. That said, if for any reason you didn’t receive your package, please let our team know, and we’ll be happy to help!
Randy C.
Great product! Fit my s24 ultra perfect! Love the grip on this case. Will diffently but this case again.
Sangsoo K.
Personalized customer support, with prompt response. Quality of product is top notch. Well deserved of its great reputation; full satisfaction with my purchase of the sheath case and the associated screen protector.
Peter H.
Great case with high durability and no greasy fingerprints visible, looks sharp !