Dignity Memorial Funeral HomesReviews of catawbamemorialpark.com

Please do not use this company. They are rude and aggressive. Can you imagine being yelled at by an employee when you are dealing with a loved ones death? Nasty sarcastic staff. I contacted the corporate office several times to report the incident and no one returned my call, When a company simply does not care about these things it becomes about the company not the person who made the mistake.

During our time of grievance, Shayla Below was a God send. Shayla made it very easy for us. Her and her team handled everything we need to take care of for my father's passing and final resting place. Everybody at that funeral home was very polite and very helpful. Shayla took the time out to really listen to us and made us feel very comfortable threw this very hard time in our lives. I would recommend this funeral home to anybody who need guidance and a place to take care of their loved ones.

Dignity Memorial purchased several well know funeral homes here in Tampa. Our friend passed away - prepaid funeral (cremation)!. We went to the funeral home here and were assured everything was in order. The will was copied and sent to their legal department for review. Then it went downhill - corporate legal department said NOTHING could be done since there is a niece - nobody knows her full name, just her first name! We were told to use several websites to locate the niece - she has a common first name! Without the niece permission for cremation nothing will be done. The niece isn't even mentioned in the will!!!!! Bottom line -STAY AWAY FROM DIGNITY MEMORIAL AND ANY FUNERAL HOME THEY OWN!!!!

Disgusting, money hungry, over sell, upgrade ridiculous pricing. DO NOT GO HERE, THEY ARE ONLY CONCERNED ABOUT MONEY! A extremely difficult time for my family was turned into an awful experience. They were 4 times the price of other homes after we looked into their pricing but by then, what can you do. The manager justified the 30% increase for “cost of living”. What a terrible, money hungry business.

Greedy Money Hungry jerks! This heartless corporation will take advantage of your pain and distress and ripped you off as much as they can. My dad passed unexpectedly and we used their services in San Bernardino Ca. They sold us a bunch of worthless things that we didn't need, but they told us that they came in the package. ($17,300) We agreed to have the flowers red and white. The day of the service we notice That the flowers where the wrong color and half of the flowers wilted. They also agreed to provide coffee and they only gave us one pot of coffee and it wasn't enough for even half of the guests... When I contacted the funeral home I left several messages for that director and or manager to call me but they never called me back. Do not let those vultures take advantage of you. Use your church for services and buy the casket on line, I wish I had....

Classic bait and switch by these despicable salesmen and women. They should be ashamed of themselves, poor excuses for human beings. We have two memorial units currently in use and I get a call from David Barlow indicating I need to come in and sign some papers and therefore need to come in. Some story about how they are going digital and official documents need to be reviewed and signed, this was an absolute lie!!!! I come in during the holiday break while on my lunch break and they give me a sales pitch, there were no documents to sign... pathetic! I would stay clear from this place, total scam artists.

If I could give a no star that’s what it would be. My father passed away unexpectedly December 2nd 2019. He had made arrangements with these clowns to bury him he paid for years so according to our receipts he didn’t owe what they said anyway as many times as he had been up there they never recognized he would need an oversized casket until he died which also requires a different size vault which of course means more money which is all these vultures were worried about they were so unorganized did not bury my dad with dignity at all. To have to go through something so traumatic as losing a parent and then on top of that deal with such inexperienced characters was so excruciatingly painful to say the least. This business should be shut down because of how they handle the deceased and their lack of having a heart for the bereaved. I wouldn’t recommend them to anyway so hurt and disappointed with there services and Billie don’t bother to send me an apology or any explanation because I don’t want to hear you y’all should know better and know how to treat people when handling a funeral but y’all don’t and did I mention they didn’t even come to pick the family up we had to drive ourselves to the funeral home.

Run for the hills. I'm a Texas licensed funeral director and embalmer since 1997. My family entrusted me with the handling of my mother's funeral service. I chose a funeral home that I was very familiar with and proud of. However, the services were unthinkable. After my mother died(first call) it took over two hours for a staff member to pick up her remains. During the funeral arrangements, the funeral director violated two Texas Funeral Service laws. My mother was three hours late for her own scheduled funeral service. The staff members arrived at the funeral service making up several unbelievable excuses. I later met with the funeral home manager who was unprofessional and witty. She used deceitful tactics in order to get my signature on a contract that the intial funeral director failed to provide. I voiced my concerns with an upper manager. He expressed that he wanted to resolve the botched funeral service in an expeditiously manner. I met with the funeral home manager again thinking that the issue was being resolved. After thirty days have passed, no luck whatsoever. No one with the company will return my phone calls or emails to give me an update on an agreed refund.