We used the Corpus Christi Location for my fathers service , the staff was exceptional in helping me make decisions. I want to say that Susana made it a lot easier on me she was so helpful in the process.Cage Mills Funeral Home!
ML
Michelle Lynn J.
Burying my dad was the worst day of my…
Burying my dad was the worst day of my life. The lady that “handled” my affairs, prepaid, was extremely unprofessional.
I am so sympathetic to cancer, but she could not focus on my needs. She could only talk about her cancer. I lost a best friend and my mom to cancer, I’m here burying my dad. She could not quit talking about her chemotherapy, my dad died. She kept talking about how tired she was. Unprofessional. I spent 6000.00 to bury my parents.
When I asked the employee why my dad’s date of death was not done, she told me again about her cancer.
I am not unsympathetic to cancer, lost a BFF and my mom.
Dignity did not do what they said. Three months later, my dad’s date of death is done.
I’m an analyst, but for the next four weeks, my dad’s date of death was not a priority. The sales lady tried to sell me a plot, and never made it her priority to get my dad’s date of death.
When this lady called me, she just talked about herself.
I bought my parent’s plot here, out of obligation. I will be cremated before I trust this place.
DZ
Deb Z.
My parents pre paid and purchased a…
My parents pre paid and purchased a plot in Indiana. The local Dignity provider will not allow a private transport of a body per the legal department due to possible temperature changes but it is OK to on a airport cargo hold for over a day as the area has no direct flights. I am taking the policy elsewhere.
DW
Dan W.
Chuck Em in the Ground!
greedy sales people and directors. There is one tall old skinny blonde female director and a clean cut muscular mid thirties male director that work there. They act holier than thou and very rude and disrespectful in front of others during the services I swear they are Satans son and daughter straight out of HE LL. They only want to get the body in the ground and collect their commissions I overheard them say "we will throw the casket in the back of our 4x4 pickup bed to get it to the hole if we have to!"
DO
Dorothy
Sinful Ceremonies
I had the burial plan with the casket and decided I wanted to downsize to cremation. They have ignored me or said they would get back with me. Once they told me my guy quit, so I went back and forth with Arlene "something". It's been 7 months I've been making payments that are much higher than they would be had they lowered the pIan. I also have the transport packaged paid for and after a couple months they started charging me again. Once I finally did get to talk to Arlene she said she would call me back with an explanation. That was the last I heard from her. Nothing!!! They are inconsiderate thieves and should not be trusted. If you do go the free lunch seminar have the lunch and go, or better yet don't waste your time. AVOID THEM AT ALL COST!!!!!
CS
Candy S.
I would give it a negative if you had…
I would give it a negative if you had one. Terrible pricing since they bought out the location in Oal creek, wi. I had 12 pet graves and the price went up 400% to dig the grave site. you know its only a 18" plot. the serivce fee just to write the paper was an extra $125.00. What the hell it wrong with you people!!!!!!!!!!!!!!!!!!!
AN
Andy
Failure to maintain a safe/secure grave site.
Yet another failure of Glen Haven Memorial Park to render services that have been paid for well in advance of its need. After several months we finally came to a successful resolution to the missing grave marker for my wife's passing in 2017. I am disabled with bad knees and have to drive over an hour and a half to visit my wife's grave and put flowers in the vase. I arrived today and found not only that the previous flowers had been removed but the vase had been returned to its storage space and the "Fire Ants" had taken over and filled the area with dirt. I tried unsuccessfully to remove the vase for my flowers but had no success. I received quite a few painful bites trying to release the vase the first time. I had to go up and down the steps of the Roof Garden several more times trying to solicit help from the people in the office. After a small wait in the office the receptionist informed me that someone would be right there to assist in retrieving the vase. I returned to the grave site, traversing the steps again and waited quite a while and no one showed up. I had picked up some paper towels in the bathroom to try and free the vase and keep the fire ants from biting but that proved unsuccessful. I had to leave because my knees were hurting and no one was coming to help me. Since my wife's passing, I have had only two interactions with the employees at Glen Haven Memorial Park and both times been met with the inability of this business to provide the legally paid for services. Is this the way you intend on having this business operate and treat your customers? I would hope not, but who am I. I don't run this business, you do. How about doing whats right!
LB
Lily B.
Thief's
Very disappointed with the pricing they take advantage of your emotional distress. To sale you all types of things, you will end up paying more then what your supposed to. They act as if they care for you lost. But in reality they just care to make extra money. John is very rude and unprofessional when asked to give me. The corporation number, he refused. I do not recommend this place to anyone. They have 0 security for your love one's and Graves Get vandalized. Very frequently. Located in west palm beach county Florida