Nothing but professional and caring service from our Dignity funeral home.
A Dignity Memorial funeral home handled my Dad's passing in 2002 and my Moms earlier this year (2021). Most of the negative reviews on here do not make any sense. One complaint is even about probating the will, which is not a funeral home function, but a legal function through the courts! Other complaints are centered on specific funeral homes, and not DM as a corporation. It all depends on you choosing the right funeral home, no matter who manages it. Ours was fantastic, caring, professional. Plus DM is very versed on the ins and outs related to Veterans. I actually set up prepaid plans with a local DM provider for both my wife and me. No matter where we are in the US, we are covered by DM. If we move farther that 75 miles from our contracted funeral home, the plan can be moved. If we pass away while in another place, a local DM home can handle everything, and it's all covered as if we contracted with that home. Pick your funeral home wisely, period.
DS
Devin S.
Dignity is a joke
I understand we are going through a pandemic i do. With that said we have been waiting on my grandmothers earn for a month and this was a prepaid plan. Also the funeral home split my bill in half to get commition off our bill twice. Then when you go to pay no balance on your bill and the online portal is worthless. You cant even see your bill there either. I will never use this company ever again
MB
Maureen B.
WARNING! Left mom unburied 3 weeks!
WARNING! Blake-Doyle Funeral Home in Collingswood NJ is no longer operated by Mr. Doyle, the lector at St. John’s Church, whom we all loved. Bought by nationally disrespected chain, Dignity Memorial, the subject of numerous nationally televised stories including CBS News for price-gouging, failures to disclose, and deceptive practices. The funeral director, Tara Iannacone is a profiteering LIAR who will abuse and disgrace your loved one to pad your bill. Two ill-mannered people, a man and a woman, dressed in jeans and hoodies (not dark suits) removed my mother from our home in a bag, banging my tiny 85lb mom on the cement step and then transporting her in an unmarked hatchback car. After charging me more than double the normal rate for a transport and cremation, amoral lying Tara Iannacone over the next THREE WEEKS told me the crematorium was backed up (LIE), that she had contacted Holy Sepulcher Cemetery several times (LIE) and that the Holy Sepulcher urn my mother wanted was unavailable in all colors and backordered until November 2 (mom died October 8). (LIE) She took $495 from me for the Holy Sepulcher urn and told me that she had arranged with Holy Sepulcher to have the urn shipped from Holy Sepulcher to Blake-Doyle when it arrived. (LIE) Each time you call, the evil Dorothy or dishonest Tammy Rhue Ingram (who may have been the inappropriately-dressed and RUDE woman that picked up my mom) give you the run around. Tara just left, is out today, is unavailable – all manner of delay. I finally called Holy Sepulcher Cemetery myself. The only director, Joseph Pirello, confirmed unequivocally that he was NEVER contacted by lying Tara Iannacone or anyone else at Blake-Doyle, that he had plenty of urns, and that there is no delay at any crematoriums. After contacting the police, I called Blake-Doyle whom I had paid in full including the illusive urn over 3 weeks earlier to pick up my mom’s ashes. Arriving 30 minutes later the evil Dorothy won’t give her to me. After 3 threats to call the police she sends out no-conscience manager Robert Gauvin who similarly refuses to give me my mother’s ashes until I threaten him 3 more times. Cowardly, he sends evil Dorothy back with the ashes. It’s no surprise that this criminal operation, after irrevocably harming my family by unnecessarily leaving my mother without service or burial for over 3 weeks, will not refund the $495 fee for the urn we never received. Tara Iannacone is a calculating vulture who belongs in prison for fraud and felony theft by deception.
JT
Jt
Unprofessional
Awefull people
Worse service
Very unprofessional
And argumentative
At a bad time during your loss
Kept being lying to and took forever to get my fathers cremated remains
Save your money and grief
Go to a professional funeral home
Or dig a hole in your backyard
GO
Goli
I literally get sick every time I step there
I literally get sick every time I step foot in that place. I first buried my father there, and all they could do while we were grieving for my father, was to try to sell us grave plots. I had to go back again for my mother during Covid. Not only the sales man wore no mask in their small grave site office in Jupiter, he also refused to provide us with a price sheet for the services they provide. He said he can MAIL it to me - not Email!! I hope I never have to go back to that place again.
AL
Alice
Hell on earth.
I worked for this company for a few years. I can tell you they are truly awful. I was sexually assaulted by an older man for over a year. They would not fire him. HR told me it was my doing. Management is a joke. That company is hell on earth. I wouldn’t send my loved ones there knowing how they treat the living and I worked there.
Ontario Canada
AS
Ariadne S.
You would be better off donating your loved one to actual vampires
My mother passed unexpectedly in 2017 from pancreatic cancer. She was very young but her entire life she looked out for others. She had tried to arrange her own funeral when she realized she was terminal. In our hometown there had been a reputable funeral home but this evil company bought it. Mom had made the mistake of arranging the collection of her body with them. Her ONLY wish was to be cremated within 24 hours of her death. That was the only thing she asked my brother and I to ensure. But this company made sure it didn't happen.
When she died they took her but were hours late meaning my poor mom's body was in rigor by the time they showed up. I deal with skeletons all the time, but when it's someone you love that's painful. They couldn't even be asked to meet with us the next day and despite the contract they were keeping her body. They demanded we pay for their funeral package despite our plan to have her memorial at a family church so that the rest of her family could pay their respects. They wanted us to pay tens of thousands of dollars well in excess of what mom had agreed to and they threatened to dump her body if we didn't pay. (And yes, that is illegal. Didn't stop them.)
My brother had right of attorney in regards to my mom's body so while I was involved, the point was that if I could not get there his signature was all that would be needed. He made it clear that they were in violation of the contract. Mom had asked for her cremains to be placed in a pine box and my brother wanted to make it himself so hours later as we were picking out wood and hinges and so forth these ghouls called me and said that they wanted me to sign paperwork without my brother's knowledge. I played dumb and handed the phone to my brother. Even if they had procured my signature the previous agreements would have nullified it and I was furious that these ghouls were trying to drive my family apart.
My brother of course refused to comply with their demands because they were breaking contracts and demanding tens of thousands of dollars. They were also refusing to release mom's body to us so we couldn't even go to a reputable funeral service. Again, that's also illegal. This company broke multiple laws, extorted money, and behaved absolutely ghoulishly.
They tried to bully us, they called me by an incorrect title intentionally to insult me, they tried to contact both me and my brother separately in order to turn us against one another, and they made continual threats regarding what they were going to do with mom's body. My brother finally found a way to pay them their exorbitant fee despite the fact that they did not provide the services they were contractually obligated to fulfil and we were given cremains that I hope to God were actually my mother.
These ghouls are evil. Pure evil. Do not use them. You'll be better off digging a hole yourself. Again, don't do that because that is also illegal, but do not do not DO NOT use this awful "service." Again, they mishandled my mom's remains, they tried to pit my brother and I against each other, they extorted thousands of dollars that we really couldn't spare, and they delayed the cremation. The ONE thing my mom asked for they screwed up intentionally.
Death is hard but unless you hate your relative and yourself and are okay with being involved in multiple illegal actions and want to see contracts torn up for fun and giggles do not use this company. I will continue to write these bad reviews for them because my beloved mom's memorial was completely wrecked due to these evil money grubbing ghouls.
BE
Beth
Went Mothers Day weekend
Went Mothers Day weekend. Grass not cut, garbage everywhere that people in the area throw over the fence. Tree branches down broken fence someone crashed into . It was so upsetting. IThe cemetery looked like a junk yard. Before Dignity Oakland Memorial Lanes Cemetery was always well kept. Not any more.