Dignity Memorial Funeral HomesReviews of catawbamemorialpark.com

My parents are buried at Laurel Land Cemetery. I notice dead trees and plumbing problems in section C .

The service was decent, their Preacher did the service. After I had brought my loved one home, I attempted to remove some ashes for a memorial necklace. Could not open the marble urn as had been described as being possible in meeting with Dignity Personnel. I brought the urn back to Dignity, they told me at that point that the only way ashes could be removed would be to drill a hole in the bottom of the urn to get the ashes. I could only walk away at that point!

Burying my dad was the worst day of my life. The lady that “handled” my affairs, prepaid, was extremely unprofessional. I am so sympathetic to cancer, but she could not focus on my needs. She could only talk about her cancer. I lost a best friend and my mom to cancer, I’m here burying my dad. She could not quit talking about her chemotherapy, my dad died. She kept talking about how tired she was. Unprofessional. I spent 6000.00 to bury my parents. When I asked the employee why my dad’s date of death was not done, she told me again about her cancer. I am not unsympathetic to cancer, lost a BFF and my mom. Dignity did not do what they said. Three months later, my dad’s date of death is done. I’m an analyst, but for the next four weeks, my dad’s date of death was not a priority. The sales lady tried to sell me a plot, and never made it her priority to get my dad’s date of death. When this lady called me, she just talked about herself. I bought my parent’s plot here, out of obligation. I will be cremated before I trust this place.

Yet another failure of Glen Haven Memorial Park to render services that have been paid for well in advance of its need. After several months we finally came to a successful resolution to the missing grave marker for my wife's passing in 2017. I am disabled with bad knees and have to drive over an hour and a half to visit my wife's grave and put flowers in the vase. I arrived today and found not only that the previous flowers had been removed but the vase had been returned to its storage space and the "Fire Ants" had taken over and filled the area with dirt. I tried unsuccessfully to remove the vase for my flowers but had no success. I received quite a few painful bites trying to release the vase the first time. I had to go up and down the steps of the Roof Garden several more times trying to solicit help from the people in the office. After a small wait in the office the receptionist informed me that someone would be right there to assist in retrieving the vase. I returned to the grave site, traversing the steps again and waited quite a while and no one showed up. I had picked up some paper towels in the bathroom to try and free the vase and keep the fire ants from biting but that proved unsuccessful. I had to leave because my knees were hurting and no one was coming to help me. Since my wife's passing, I have had only two interactions with the employees at Glen Haven Memorial Park and both times been met with the inability of this business to provide the legally paid for services. Is this the way you intend on having this business operate and treat your customers? I would hope not, but who am I. I don't run this business, you do. How about doing whats right!