Allison A.
Item never received
Ordered a diaper bag on March 30th, have not received as of May 9th although I’ve contacted them multiple times and now filed a complaint through Shop Pay.

Casual Chic Boutique, women's fashion boutique, is your trusted source for the latest in on-trend fashion, shoes, cosmetics, home items, and more from the hottest sustainable brands.
Casual Chic Boutique (casualchicboutique.com) has 120 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Allison A.
Ordered a diaper bag on March 30th, have not received as of May 9th although I’ve contacted them multiple times and now filed a complaint through Shop Pay.
Still W.
Item never shipped. I haven’t received any updates.
Bradley R.
It’s been almost a month since I ordered some $700 Travis Scott 1’s and the order hasn’t been shipped yet and I haven’t got a response for my email. I just typed this because I seen they were replying to these so I hope they see it and reply and I’ll change it to 5 stars
Eduardo B.
I bought a pair of sneakers on April 1st for $475 (Order #CCB4951), and 35 days later, the item still hasn’t been shipped. I sent an email to check the status of the order and never received a response. At first, the store's prices seem attractive, but this hides the real issue: it’s a scam. The products are never shipped, and customer service is nonexistent. Avoid this store at all costs. Don’t make the same mistake I did. This has been an extremely frustrating experience and clearly seems like a scam targeting unsuspecting customers.
Jordyn M.
They sent me a damaged purse, and after 6 weeks have not replaced it nor sent the jewelry I ordered for an event after several attempts at communication. My worst experience with an online retailer, ever. Wildly unprofessional and appears unethical or illegal if unfulfilling orders. I will contact the better business bureau if I don’t hear back in 5 days.
Kate K.
I ordered a couch and two coordinating chairs a month ago. I emailed a few weeks ago to ask about order status and estimated shipping date. I was told that my email was being escalated, but I never heard back. I emailed again yesterday and I am waiting to hear. I will update as I hear more and when I receive my order. Update: 5/7 my emails to support are bouncing.
Julie C.
No problems
Denise M.
Never received my order