Castle Country RVReviews of castlecountryrv.com

My wife and I had been shopping for an RV for the last 6 months exploring different dealers and brands. We found the trailer we liked the most at Castle Country RV. The sales team wrapped up our purchase within an hour and we were able to pick up the trailer within a few days. The staff was knowledgeable and kept our two boys entertained. We will most likely purchase our future RV from Castle Country.

My salesman Chris was excellent to work with. Everything about my buying experience with Castle country was wonderful. The only disappointment I had was when I picked up the trailer it had not been cleaned at all I don’t think. There was a lot of sawdust in closets. Everything was very dusty and carpet was dirty from dirty footprints. I would definitely recommend them and buy another trailer. I didn’t rush them on delivery there was two weeks time from when I put the down payment on it till I picked it up. But great people to work with just remember to tell them you want your trailer cleaned!

Worst experience I have had buying an RV. Drove 7 hours to buy my RV and they didn't even have it at that location had to go back 3 hours North to the Logan Utah location. 6 hours of unnecessary driving and fuel costs And seem like they didn't even care.

Kind of pushy when I said I had my own financing, said they wouldn't pull my credit again if I just pushed it across their desk but did anyway. There is a bubble in the main area of the camper, I asked about it and the guy said it was normal contraction and expansion but I really felt like he was feeding my full of bullcrap. The camper was supposed to be ready to pick up when we got there and we were there for 2 1/2 hours, mostly waiting on people. After getting home we realized that one of the outside speakers do not work (which is something that we didn't check on the lot) got an email about reviews or something and I asked about the warranty was told their warranty team would get in contact with me and didn't hear from them for a week and I emailed again and was given a number to call. We'll see how that goes. I don't know if I will buy again from there the way I did. I do love my camper though!

Good people great prices!!

Castle Country RV is incredible. They are easy to work with and care about their customers!

Not bad. I have been waiting for a call back from the service department for a week. Customer service could have been better.

Good price before fees. I enjoyed our purchase. The problem was how we were told that we were being charged fees "required by the state of Utah". The problem with this is I do not like liars. here is a list of the fees posed as state required: Dealer Prep fee: $455 This fee is charged on a new small travel trailer. Doc fee: $195 Documentation fees must be listed separately and not identified as state-mandated fees, per, mved.utah.gov. I would have walked from the deal if we hadn't already invested so much time into it. I also would like to mention that the camper cost less than 20k. so these fees I feel are relatively high for the cost of the camper.