Castle Country RVReviews of castlecountryrv.com

Great little RV dealership, I live out of state and purchasing a unit from this dealership was well worth it. A few minor hiccups, but I believe it is more due to the fact that they are a little dealership with a lot of business.

Overall a good experience. Could not find the toy hauler we wanted anywhere west of Minnesota; and Castle Country was only dealer in intermountain west interested enough to order one. Our "walkthrough" was very detailed with knowledgable sales manager. Since delivery, have found only a few very minor issues that we fixed. So why not 5 stars: customer communication needs some work; salesman was not there (day off) on our scheduled pickup day, were not informed that interior trim color was different than what we ordered and no contact with us after purchase.

You were all in to sell the camper and when I left I get the run around for a $10.00 part for the fantastic fan knob to make the fan over the bed I won’t recommend this place to anyone are wont be back to,replace my trailer Paul Irons

Keith was a great salesman. Very accommodating and knowledgable. He was able to bring in the trailer we wanted from their Logan sight to Helper to save us time driving there. Thanks to everyone that helped us at Castle Country RV.

They were upfront about the price

Tim was my rep and he was great to work with. I had many delays picking it up due to no place to store it. The rain slowed my landscaper down so my new RV pad was delayed over a month. Even though they really could have told me to come get my RV off their lot they didn't and that saved me quite a bit of money because I didn't need to pay to store it down here (they also offered to deliver it to me over 100 miles away for free). Tim met me on a Sunday to see my, prospective at the time, RV on the lot. They were closed that day but it was the only day I could make it up there. I got there and it was powered and looking beautiful. They have been great to work with all the way along and add to that the best price I could find. I started to work with a closer RV dealer and when I asked if their was any room for price reduction he rudely said back to me, "If I had known you wanted to haggle I would have started higher in price!(Sierra RV)" I never got any attitude about price with Castle Country. They wanted to work with me and to get the job done. On the day of pickup I had them install an anti-sway hitch and I am so glad I did. The tech that installed it sat there for two hours and answered every question I could come up with. Considering this is my first RV purchase that helped me a great deal. I would give them 50 stars if I could. Thanks guys and gals and I will be back the next time I am ready to get another RV.

Great people to work with.

Don't buy from these people they sold us a 50000 piece of crap they won't warranty anything we have been waiting now for 3 months to have kitchen chairs replaced and find out they haven't even ordered them won't fix fridge or thermostat or replace curtains that have screws poking out Won't return phone calls just keep pawning off to anyone they have very poor customer service Warning don't purchase from these people