Castle Country RVWe are a premier RV dealer located in both Helper and Logan, Utah offering makes such as Alpine, Cherokee, Rockwood, Attitude, & more. Withunbeatable low prices & nationwide delivery, we strive to treat all of our customers like family.
Castle Country RV (castlecountryrv.com) has 188 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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188 approved reviews, newest moderated first
customer
The new trailer had some faults- an inside light that would not work and a broken window blind. I returned the trailer to the dealership and they have jumped all over this and are now in the process of correcting them. Their staff are very curtious and willing to help.
Response from Castle Country RVJul 10, 2019
We're happy to help! Thanks for taking the time to leave a review! We appreciate doing business with you!
customer
Great people easy to work with.
Response from Castle Country RVJul 5, 2019
Thank you so much for the review! Happy Camping!
Lisa in L.
Spencer England was awesome!!! He put together a great deal for us and catered to our specific needs. I am very grateful to him for the terrific care!!! Loving our new RV!!!
Response from Castle Country RVJul 3, 2019
Thank you so much, Lisa! We're so glad that you had a good experience with us! Please let us know if there is anything else we can do for you in the future.
The M.
Hilarie is amazing! She made everything so easy and has been so helpful during and after the purchase!
Response from Castle Country RVJun 28, 2019
Thank you so much for your review! We're so glad that you had a great experience and found your perfect RV! Please let us know if there is anything we can do for you in the future.
Doug S.
The sales people where great very accomplished and friendly great pricing. The service on the new trailer was terrible when I picked up the trailer it was dirty inside and out. In the trailer the pull down screen for rear door was broken and laying on floor, still haven’t been contacted about replacement got home with trailer hooked up water and bathroom faucet was leaking I fixed it and there was water still leaking through the floor behind water heater took back to dealer to fix it job was done took to trailer park woke next morning with the kitchen faucet leaking had to replace it, to be kind I would say I am not a happy camper.
Response from Castle Country RVJun 28, 2019
Doug, we're sorry that this was your experience with us. Because you did arrive to pick up your trailer several hours early, we did our very best to have it ready for you. We are still waiting to hear back from the manufacturer for warranty work as well. A member of our Helper Management should be reaching out to you. Please let us know if there is anything that we can do for you.
customer
Customer Serivice here was terrible. If I didn't drive from Idaho to Logan to buy our camper, I would have backed out and went somewhere else.
Response from Castle Country RVJun 27, 2019
We apologize that this was your experience with us. We want to make sure that every customer is taken care of. Please let us know if there is anything that we can do for you.
Terry and Deb H.
We love our new Alpine 5th wheel and the wonderful experience working with Ben, Chris and Devon. We appreciate all you have done for us. If you are looking for a camping trailer Castle Country RV in Logan is the place to go! They will bend over backwards to make your experience smooth and wonderful, Thank you so much, Terry and Deb Holmes
Response from Castle Country RVJun 27, 2019
Terry and Deb, thank you so much for your kind words! We're so glad that we could help you find what you were looking for! Please come back anytime!
Chris C.
Had some problems that were taken care of promptly and at no cost after purchase, overall had taken good care of us and the haggling at purchasing went smoothly
Response from Castle Country RVJun 26, 2019
Thank you, Chris! We're so glad that we could help you find the perfect trailer!