Cask CartelReviews of caskcartel.com

ordered a case of beer that I cant get where I live, Was charged $89 + dollars for said case of beer. recieved a 6 pack. Customer service (taylor) said they cant do anything more

They listed a specific edition of a liquor, shipped me a different version, then said "we shipped what's in the pic" even though it's a different version and the listing explicitly mentioned the edition they were selling. Cask Cartel are a bunch of lying scumbags.

HORRIBLE This company is hiding behind terms and conditions. they did not ship the wine for 3-4 weeks and it arerived too late for the purpose. the customer service was unfriendly and enforcing policies. i have never seen anything like this. STAY AWAY>

I ordered a case of wine. It made it seem after checkout that it was processing and my order would be shipped shortly. After 2 weeks of not receiving anymore correspondence, I emailed the customer service dept. They got back to me promptly saying that it’s shipping from Europe and I will be notified as soon as it’s ready. Two weeks after that I was sent one bottle of wine. I reached out to customer service with a photo of the box- shipping label and one bottle of wine- several days later they responded to me. Basically asking for more information and documentation? So I have paid $350 for a bottle of $30 wine.

I ordered a bottle of Jack Daniel’s winter jack. It cost me £170+ and I placed my order near the start of December and still don’t have the order it’s not been delivered I’ve sent them email after email. It is the biggest scam going down not order from them you will never get the order and you will waste your money.

Emphasis on cartel, this 'company' do not keep a stock of bottles, likely operate out of a small office, and instead purchase from much cheaper sites at your expense. Their prices do not therefore reflect retail. For spirits a typically £10 bottle is ~£170 For wines a £600 or so bottle is ~£4000 here. They will even then, failing to find yours, send a much cheaper alternative to the item you've actually paid for and deny/obfuscate refunds. This is an illegitimate business and a scam, do not buy/ dispute the transaction with your bank asap.

Buyer beware! I went to cask cartels site looking for a bottle of Eagle Rare 10 year 750 ml for my husband’s birthday. I ordered this (before shipping of $30) at a cost of $149.99. My mother did the same to get him a bottle of Wellers Special Reserve 750 ml she ordered this (before shipping of $30) at a cost of $199.99. While scrolling on Cask Cartels site I saw an overly alarming price on a bottle of Blantons that I had just purchased from sipwhiskey.com just a week before…. It was over double the price on Cask Cartels site. This alarmed me and I took to the internet and other sites to compare prices. And much to my dismay both the bottles we had just purchased from Cask Cartel were HALF THE PRICE everywhere else. I immediately called to cancel my order. Once I got cask cartels customer service on the phone and verified the order number she stated “oh that was just placed 10 minutes ago”. I acknowledged this and moved forward to request a cancellation. At this point she tells me “we don’t cancel orders”. They don’t cancel pending orders that are still processing 10 minutes after the order for a reason…. They are scumbags that rip people off and know exactly what they are doing by moving to give people no option. Please do yourself a favor and avoid this company at all costs!! sipwhiskey.com is just one of many companies out there that offer rare and hard to find goods and they DO NOT PRICE GOUGE!!

I purchased a specialty flavored Hotel Tango bourbon from Cask Cartel and I was sent the wrong item. It took a number of weeks to exchange the item for what I ordered, and there was a return shipping inconvenience, but after about a month it was resolved. I did finally get what I ordered, and the Cask Cartel representative appeared to be responsive and communicative through the process.