CaselesReviews of caseles.com

Never received the product. I sent different emails to support. Wrote down a review here (negative obviously). Got an answer straight the day after saying they were sorry and to contact again the support. Did it right away. Still waiting for an answer and refund back....wich will probably never happen. Scaaaaaammeeeers.......

Dont use this business, they charge you, then you follow up and they request you last four digits of your card. If I paid with my card, you have my number,

I have been SCAMMED. The quality of the case was substantially lower than what was advertised. It was supposed to be metal but was cheap plastic. Not worth the premium price I paid. I emailed support and the 60 day warranty has a number of strings attached: you have to pay to ship it all the way back to China. Buyer beware, no not buy!! UPDATE: They offered me 15 dollars to take down my review and give them a 4 star review. This company is a JOKE.

Terrible company! They sent the wrong size case and expect me to pay to send it to China. They said then they'd replace it, after they receive it back. I won't pay to send it to China when it was their mistake and they said I couldn't send it to their Florida location! I believe the Florida location is bogus.

We ordered a case and it was the wrong size. They said they would only give us our money back if we returned it to Hong Kong. Guess how much it was going to cost to send that $40.00 case to Hong Kong? $200.00. We sent it to the Miami, Florida address they have listed on their website. The address did not exist and now UPS has it at their GA office. The company is deceitful and really a scam.

Company is misleading and claims they’re located in Florida. My phone case ended up coming from China. For the price I paid, I could’ve got something similar off Amazon for at least half of the price. Case ended up stateside & tracking is in limbo with USPS. Save your money. Waste of time & beyond annoyed with the situation.

Took three weeks to arrive. Seems fine on the outside, but "Briana" for iPhone 14 has *paper dividers* for the accordion card section. I've opened that section 3 times and the papers are already tearing out. At first I thought the paper was protective packing, so I looked at the online images again. They put fake cards in the photos so the paper divider isn't visible. Very disappointing AND misleading.

The absolute worst! First off, this is NOT a U.S. company as they would lead you to believe. Fake phone number and address. Ships from China. I ordered several items which took forever to arrive. One item was missing and another was the wrong one. Additionally, the $45 "Premium Leather" case was a cheap piece of garbage. Their site claims you can return with a free shipping label if you're in the U.S.. After multiple requests for a refund for the missing item and exchange or return for the wrong one, I was told they would give me a store credit for what I didn't receive and that they were out of the screen protector I ordered. They said they sent one that is "better" but wouldn't let me return it even though I didn't want it. I said NO and now I want to return my entire order for a refund. Then they ignored me. Sooo, I filed a claim with PayPal. THEN they decide to respond and said I had to pay for return shipping! In the end, PayPal settled 100% in my favor. I got my money back and am now the owner of a pile of junk. Total Scammers! I'm so confused about where these positive reviews come from.