CASAINCMM CASA is an online home improvement and decor brand with a large focus on bathroom products and kitchen products. Consumers can purchase our products through a variety of retailers, such as Home Depot, Lowe's, Amazon, and on our website. Since 2019, our mission has been to provide customers with a range of top-quality, certified products they can rely on at an affordable price.
CASAINC (casainc.com) has 546 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingFurniture Stores · Belmont, Massachusetts
Excellent
Furniture Stores · Lunenburg, Massachusetts
Excellent
Furniture Stores · Canton, Massachusetts
Excellent
Furniture Stores · Worcester, Massachusetts
Excellent
546 approved reviews, newest moderated first
Sandra A.
I purchased three shower head sets when I remodeled my house, 2 years ago. Recently, one of the hand handles began peeling and when I reached to Casa Inc. Camellia responded quickly and assisted me with my concern. I was very pleased and happy with Camilla’s quick response. Great company to work with.
Chantal O.
I purchased a shower system, my family and I loved it! It looks great in our bathroom and the quality is really good. It makes our bathroom look sophisticated and modern. I will be purchasing more for my other bathrooms!
sara A.
I purchased a shower system through Amazon. The box and protection was very good. All the pieces were protected and well wrapped. The instructions matched exactly to the version I bought. The quality of the components and valves were superior to any I have purchased before from European suppliers and this was half the cost. The waterfall shower head was beautifully finished and had a very capable mounted bracket and hardware which was appropriate for installing into Durock. I am very happy with the product and would buy other shower equipment from CasaInc in the future.
Jason K.
I purchased one of the shower systems from CASAINC which includes a handheld shower and a rain shower. The product looks exactly like the photo described on the website. The handheld shower hose was broken after 2 years. I emailed CASAINC and Yamy was able to search through their inventory and find me replacement parts within 2 business days. The communication was very effective and Yamy was very helpful throughout this entire process. Will definitely recommend others to try their products.
Response from CASAINCOct 16, 2025
Dear Valued Customer, Thank you for taking the time to share your experience with us! We're glad to hear that your shower system met your expectations and looks just as described on our website. While we're sorry that the handheld shower hose broke after two years, we're pleased that Yamy was able to locate replacement parts and assist you efficiently and quickly. It's wonderful to know that our customer service helped make the process smooth and satisfactory. Your recommendation means a lot to us, and we're delighted that you would encourage others to try Casainc products. We look forward to supporting you with any future needs. If there's ever anything more we can do, please don't hesitate to reach out. Sincerely, CASAINC Support Team Email: [email protected] Phone: +1 888-257-3857 (9 AM – 8 PM EST)
damian C.
Diane from customer service was always there for us. Whenever we had problems, she helped us out. Great service!
Patti F.
Came quick got a discount
Michele K.
I was missing an escutcheon from my order. I didn't have my order number since I had the system for awhile. Yamy worked with me to figure out which part I needed and was very kind and timely in his responses. This is a great company to work with if needed and I am in love with my shower system. It works perfectly and I'm making friends and family jealous!
Kenneth F.
We purchased the M6630, 22" Wall Mounted Chrome Shower Systems with Handheld Shower. First of all, this product is really very nice looking in the high polished chrome. We could tell right away that the product was of high quality the moment the box picked up the box. Each piece was packaged in individual foam compartments. When installed the shower system looks absolutely beautiful with the chrome finish. This product is very high quality and would definitely recommend to friends and family. Unfortunately, after installation we noticed a scratch on the showerhead flange. We do not know if it was scratched during professional installation or not. When we contacted service at CASA Inc, and advise of the scratch, Yamy, the service rep, offered to send us a replacement part free of charge. We couldn't be more impressed with the product or the service. Bottom line: fantastic product with excellent customer support.
Response from CASAINCOct 16, 2025
Dear Valued Customer, Thank you for taking the time to share your experience with us! We're thrilled to hear that you're impressed with the look and quality of your M6630 22" Wall Mounted Chrome Shower System. It’s great to know that the packaging, high-polished chrome finish, and overall craftsmanship met your expectations. We also appreciate your feedback regarding the scratch on the showerhead flange. We're glad that Yamy could quickly assist and provide a replacement part, and it's wonderful to hear that our service left a positive impression. Your kind words about both the product and our customer support mean a lot to us. We hope you continue to enjoy your shower system and would be delighted to assist with any future needs. If there's ever anything more we can do, please don't hesitate to reach out, we're always here to help. Sincerely, CASAINC Support Team Email: [email protected] Phone: +1 888-257-3857 (9 AM – 8 PM EST)