easyJetReviews of cars.easyjet.com

Easy Jet need to review car Hire companies they use. When it goes wrong they are not interested. Happy to take your money tho! Won’t book with them again. Zero rating

Éviter easyjet pour la location de voiture car rental se sont des voleurs et mal aimable quand vous allez récupérer la voiture de location il vous prétexte une excuse bidon et vous demandent de voir avec easyjet sauf que quand vous appeller easyjet ils vous envois boulette vous disent de vous débrouiller éviter cette compagnie Avoid EasyJet for car rentals; they are thieves and rude. When you go to pick up your rental car, they give you some lame excuse and tell you to deal with EasyJet. But when you call EasyJet, they brush you off and tell you to sort it out yourself. Avoid this company!

We turned up to rent our car booked through Easyjet, were put under high pressure sales tactics to upgrade everything. We took some upgrades and refused others and then the rental company became aggressive, said that there card machine was not accepting our card which we could not understand as we had just used it on the plane moments before. We offered 2 further cards in my husbands name which were refused as they did not accept American Express. They refused to accept cards in my name because I wasn't the main driver and refused to make me the main driver. They refused to try the card again and said that we could no longer have the car. As they were a third party provider they said that Easyjet would refund us as their machines were not accepting the card. I asked for some confirmation of this in terms of an email or a written note on headed paper, but was refused saying it would all be in their report to easyJet, I asked for a copy of the report and was refused. I asked to video him confirming everything and was refused so had to leave with no evidence whatsoever. Contacted customer service who never helped us whilst there to get the car or an alternative only referring us to request a refund on the website. They have now come back and refused a refund saying the reason was that the credit card presented said "Mr J Surname" and not "James Surname". J is an abbreviation of the main drivers name and therefore does not conform to booking requirements. This is surely a legal loophole SCAM - something over which you have no control on how your card issuer dispatches your card. We have never been refused a car because of this before from anyone. A complete SCAM with no help or support when things go wrong and left to try and sort things out on your own

Awful customer service, did not even try to help what so ever. Gave me a phonenumber to ring, which I did ring but the phone number did not exist. Scammers? Could well be. Stay away like the pest

Abzockerei, bei Übernahme von Easyjet Daten wurde der Namen meiner Frau übernommen obwohl Pass und Führerausweis von mir hinterlegt war. Am schluss mussten wir einen neuen Mietwagen buchen!!! Never ever again!!!

Booked a car in malaga for a few days in advance of landing with recordgo. Upon picking the car up the rental company refused to honour the existing price and insisted I went with the eye watering on the spot price which was almost an order of magnitude more then the original price. I phoned easyjet cars helpline and was told to pay the full amount and I would be refunded by easyjet Several calls later I was not refunded and had to foot the entire bill. Stressful situstion and dishonest company, the worst service I have ever experienced, the last thing ine needs kn a trip away

Cancelled my rental without my consent or informing me. I only found out when I went to pick up my car at the airport. I had to pay over £100 more for a weekend rental than I was expecting. When I got in contact with them, they lied about chasing me for payment. They never got in touch and my money was returned because they failed to collect it, not because it wasn't paid (I have notes from both my bank and AWS confirming this. I paid for the car rental when I booked my plane tickets and easyJet took the money for the flights no problem.) Why even bother if they're just that bad?

I went to pick up a car and was told the booking was not on the system. I rang easyjet and an employee told me I would get the money refunded as the booking didn’t go through properly. After weeks of speaking to different employees, I have been told the booking was confirmed and have been charged, even though I could not pick up a car! The communication from employees has been terrible, they have been answering my emails addressing me as the wrong name and I was told different things from each individual. DO NOT RECOMMEND!