easyJetReviews of cars.easyjet.com

Appalling- arrived in Edinburgh firstly the car hire is 30 minutes shuttle drive away - this appears on the confirmation but is not obvious at the time of booking on the easyJet website. So there is a number to call on arrival. Website says open till 11 pm. Phoned at 9 pm waited for an answer for 30 minutes. In end had to hire a car at airport from a reputable firm at extra cost. Tried to call the next morning- again put in queue and no answer. It is a scam please save yourself heartache and pain by paying a bit more for proper car hire service - Hertz, Avis, Sixt Europcar, Alamo etc which has a presence at the airport

Je suppose que quand tout va bien ça peut passer, mais au moindre petit soucis n'attendez aucun support de easyjet. Notre vol a été annulé, nous avons pu prendre un nouveau vol 24h plus tard, mais la réservation de la voiture impossible de la modifier. J'ai du prendre une nouvelle réservation dans une autre agence directement à l'aéroport à mes frais et maintenant c'est parti pour une procédure qui n'en fini pas pour espérer un remboursement.

Ne jamais louer une voiture avec EasyJet. J’ai perdu mon porte monnaie au départ de mon vol et donc j’avais seulement mon permis digital. Le sous traitant EasyJet location voiture (budget) n’a rien voulu savoir. EasyJet non plus. Ils ne pouvaient rien pour moi alors que j’avais une copie de mon permis devant leur yeux. Ils m’ont proposé de changer de conducteur en mettant le nom de ma femme. Impossible à faire, entre les mails et les coups de fils dans le vide 1h30 de perdus et obligé de laisser tomber au bout d’un moment. Rien n’est fait si vous avez le Moindre problème. À éviter à tout prix. Nous avons perdu 400 euros de location. Et dépenser 500 euros pour une nouvelle location ailleurs. C’est une HONTE, aucun service apres vente !!!A ÉVITER AVSOLUMENT

Very bad experience in Malaga, April 2026. Rented a car through Easyjet, seemed easy to me. Everything together. Easyjet outsources it to Delpaso. Cheated at the counter. Credit card supposedly not valid. Nonsense. People next to us had similar experiences. And many other reasons why they make people pay extra or don't give the car at all. Shameful that Easyjet does business with this company. Never renting a car through EasyJet again.

There was no car available with Drivalia when I turned up with my young family. They told me that the car had been rented to someone else and that I needed to call Easyjet. Easyjet offered no solution except to go to another car rental company and try my luck. Angry does not do this justice!

Avoid carwiz in Georgia at all cost. We were talked into paying 100 GBP extra when getting the car for full insurance despite having premium insurance done online before arrival, they will not provide any paperwork for this insurance, and money will go into their pockets. they will make you feel vulnerable and try to squeeze every penny out of you. they even deduced another 100 GBP from our car deposit once we got back to the UK, where they over deduced by 60 GBP without providing any receipt or evidence.

I booked a car for 6 days from Stansted. For £86. They wanted another £250 for insurance or I’d have an excess of £1500 to pay for any damage. I was unaware of this at time of booking. I refused and they got very rude so I cancelled the booking altogether whilst at the desk. I’ve “spoken” to a chat bot who says I can’t have my £86 returned. It’s all a scam -don’t use EasyJet car hire !!!!

Awful. They use green motion rentals. They said I must use the card I booked with, which was a debit card, all accepted and paid in advance including extra insurance. They wouldn't accept my Visa card for the 1500 deposit despite 2000 limit available. They wouldn't accept my wife's credit card either but offered for £376 additional cost to give me the car !!! Left me without a car for the week but wouldn't refund a penny of the total cost.