Carpet One By Henry Reviews | Read Customer Reviews of carpetonebyhenry.com

Carpet One By Henry Reviews | Read Customer Reviews of carpetonebyhenry.com

Carpet One By Henry reviews

279 approved reviews, newest moderated first

Amanda S.
Feb 10, 2019
Exactly what we wanted
Travis was great to work with. He took time to help us select the flooring that worked best with our decor and budget. It looks fantastic and we re very happy with the results.
Response from Carpet One By HenryFeb 11, 2019
Amanda ~ Thank you for the great feedback. We are very fortunate to have Travis on our staff as a flooring consultant. His years of experience really pay off with our customers, because he truly is a flooring expert. We often get comments about how he is able to work within budgets to offer some great options for customers to choose from. Our owner, Henry Scott, started this business over 42 years ago, and still is very "in-tune" with us being able to offer superior customer service in addition to our quality installation. It is feedback like yours, that helps us know we are on track. We do appreciate your business and hope you enjoy your new floor. The team at Carpet One By Henry
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BROGDEN, G.
Feb 10, 2019
I appreciate the selection available at…
I appreciate the selection available at Carpet One by Henry and have been assisted by Tracey in selecting carpet on two occasions. She is knowledgeable about the products and is adept at suggesting colors, patterns and styles. It was a relief to be able to have great help in choosing my carpet. Gay Brogden
Response from Carpet One By HenryFeb 11, 2019
Gay ~ Thank you for starting us off with this great 5-star review. We are very fortunate to have Tracey on our staff. She truly has her customers' best interest at heart. We get feedback often about her willingness to help with color suggestions and design. Thank you for your business and we hope you are enjoying your new floors. The team at Carpet One By Henry
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GREENSBORO MASONIC T.
Feb 10, 2019
A professional business, Carpet One by Henry
We selected Carpet One by Henry based on their experience and knowledge. They arrived on time and stayed late to complete the job. We are very satisfied with the work quality and professionalism by the crew.
Response from Carpet One By HenryFeb 11, 2019
Thank you so much for the 5-star review. Our owner, Henry Scott, started this business over 42 years ago and has built the business with his attention to installation details and his wish to provide high levels of customer service. It is feedback like yours that helps us know we are on-track. Thank you again for your trust in our company. We hope you and your members enjoy the new floor. The team at Carpet One By Henry
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SISK, C.
Feb 9, 2019
You were very quick to pick up
You were very quick to pick up, repair and reinstall our carpet. We were quite impressed and will be happy to recommend your company!
Response from Carpet One By HenryFeb 11, 2019
Catharine ~ Thank you so very much for the 5-Star review. Our owner, Henry Scott, started this business over 42 years ago and has built the business based on his attention to installation details and his passion for our customers. We try extremely hard to offer exceptional customer service, which is why feedback is so important. Feedback like yours, ensures us that we are on the right track. We hope you enjoy your new flooring. The Team at Carpet One By Henry
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STEELE, S.
Feb 3, 2019
Carpet One by Henry did a terrific job…
Carpet One by Henry did a terrific job with our bedroom carpeting. I was impressed with the men who were there. They were efficient and thoughtful of us as they did their job.
Response from Carpet One By HenryFeb 4, 2019
Sandy ~ We really appreciate you taking the time out of your day to send us this feedback. Our owner, Henry Scott, started this business over 42 years ago. He was meticulous about his installations then and we try our very best to uphold his reputation today. Henry's installation crews have been with him an average on 19 years and we feel very comfortable sending them into our customers' homes. Feedback like yours ensures us of the job we do. Thank you again for the review and your business. We hope you enjoy your new flooring. The Team at Carpet One By Henry
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CASSILL, N.
Feb 3, 2019
Great products and customer service!
Great products and customer service!
Response from Carpet One By HenryFeb 4, 2019
Nancy ~ Thank you so much for the feedback. One of our objectives for the company is to have the best and most diverse flooring products on our showroom floors. We want to be the number one "Go To", when people think of flooring. Our owner, Henry Scott, has been in this business for over 40 years and he continues to be very active in our business. He is always open to seeing vendors about their products so we can easily access what we can/do offer our customers. The business was built based on Henry's passion to please his customers, which is why we promote "Lifetime Installation". It is feedback like yours that helps ensure we are still on track. Thank you for your business and enjoy your new floors. The Team at Carpet One By Heny
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GANT, A.
Feb 3, 2019
Great experience
Great experience. Friendly and efficient. Reasonably priced.
Response from Carpet One By HenryFeb 4, 2019
Allison ~ Thank you for the 5-star review. It thrills us to know that you had a great experience. Our owner, Henry Scott, built this business on his attention to installation details and his passion for his customers. We try our very best to continue that legacy today, which is why we actively ask for feedback. Thank you again, for taking time out of your day to rate us. We appreciate your business and hope that you enjoy your new floors. The Team at Carpet One By Henry
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BRIAN RIKER HOMES L.
Jan 28, 2019
Renovation Project
Carpet by Henry is excellent to work with from start to finish. Travis and Kevin went above and beyond to make the process smooth for me and the homeowner.
Response from Carpet One By HenryJan 28, 2019
Thank you so much for the feedback. Henry Scott, our owner, started this company over 40 years ago and built the business based on his installation reputation and his positive outlook on customer service. Today, we continue to strive to keep his reputation as impeccable as it was 40+ years ago. It is feedback like yours that assures us that we are on track. We appreciate your business. The team at Carpet One By Henry
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