Carpet One By Henry Reviews | Read Customer Reviews of carpetonebyhenry.com

Carpet One By Henry Reviews | Read Customer Reviews of carpetonebyhenry.com

Carpet One By Henry reviews

279 approved reviews, newest moderated first

Rebecca S.
Jul 18, 2017
They have exceptional floor covering …
They have exceptional floor covering products and professional installation. Carpet One By Henry in Greensboro is a wonderful company. We have purchased many carpets and floor coverings from them over the years and their service is fabulous. After a recent extensive water problem in our basement, they were able to take up the Core-Tec Plus Vinyl Tile flooring we had previously purchased and reinstall it back. The basement had been flooded with around 4 inches of water, After Disaster bought dehumidifies and fans, then Carpet One by Henry reinstalled the same flooring. The flooring looks absolutely great . . . like new! I would highly recommend Carpet One by Henry in Greensboro.
Response from Carpet One By HenryJul 18, 2017
Rececca ~ It was so nice to get to talk with you today about the new floors. I am so glad that we were able to get everything in prior to your guests coming in. I will certainly pass along your comments to our installers and your salesperson. We appreciate your business & look forward to serving you in the future. The staff at Carpet One By Henry
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Michael L.
Jul 18, 2017
Great service at a competitive price
I explained to Travis what I was looking for and he went right to a sample board at the price point I was seeking. It's a pleasant surprise to meet a salesperson who actually knows their products. Installation was flawless and quick. Carpet One prices compete with the big box stores and the service after the sale is better.
Response from Carpet One By HenryJul 18, 2017
Thanks for the kind words. Our account executives attend continuous training sessions to ensure that they are knowledgeable about all of our products. We often have favorable comments about how easy our folks are to work with. I will be sure and pass along the positive feedback to both Travis & our installers. Enjoy your new floors. The staff at Carpet One By Henry
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255783
Jul 17, 2017
Customer Service outstanding
Customer Service outstanding. Thomas helped us pick the perfect color. Great place to get carpet or hard wood floors. Dr. Tibbs and Sherry
Response from Carpet One By HenryJul 17, 2017
We really appreciate the feedback. I will certainly pass along your positive comments to Thomas. He at one time helped install flooring so he has a wealth of knowledge. We look forward to helping you in the future. The staff at Carpet One By Henry
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VICKI W.
Jul 14, 2017
I have used Carpet One by Henry many …
I have used Carpet One by Henry many times. They are alway very helpful and will tell you which carpets are better for your needs. I will use them again.
Response from Carpet One By HenryJul 14, 2017
Vicki ~ Thank you for the feedback. Our salespeople go through continuous education courses to help stay on top of flooring trends & uses. I am glad to hear positive feedback on their efforts. Thank you so much for being a faithful customer. The staff at Carpet One By Henry
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Florence K.
Jul 13, 2017
A great experience start to finish
A great experience start to finish. Everyone I dealt with was helpful, nice and wow! does it look good. The house was cleaner when they left than when they arrived. I have dealt with Carpet One for over a decade and every time have been very pleased.
Response from Carpet One By HenryJul 13, 2017
Thank you for the kind words and for your continued business. We look forward to serving you in the future. The staff at Carpet One By Henry
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Roger F.
Jul 11, 2017
Great company to work with
We installed Coretec LVP installed in kitchen. Required removal of existing laminate flooring. the entire experience was great (we have used Carpet One by Henry before). Kelly was a pleasure to work with. She listened to our wants and needs for a new flooring surface and made spot on suggestions. Then she put up with us while we dithered on what to do! Once the decision had been made, the install went smoothly. The installer kept me advised as to when he would arrive, and what all was going on during the process. The install is beautiful and the cleanup was spectacular - he swept the back patio where he had been cutting materials, completely above and beyond. The new Coretec flooring is great and we are looking forward to many years of enjoyment.
Response from Carpet One By HenryJul 11, 2017
Roger ~ Thanks for the awesome review. I will be sure and pass along the kind remarks to Kelly. She is respected desginers that has a great eye for color while determining a customer's needs. I will also pass along the compliment to our installers. We take great pride in our installation crews. In fact, our average crew has been with us for 19 years. Thanks again and we look forward to serving you in the future. The Staff at Carpet One By Henry
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MOORE, L.
Jul 10, 2017
Very happy with the service and our new …
Very happy with the service and our new floors.
Response from Carpet One By HenryJul 10, 2017
Lydia ~ Thank you for the feedback. We are so very glad that you are pleased with our service and installation. We appreciate your business and look forward to serving you in your future flooring needs. Staff at Carpet One By Henry
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Rachel
Jul 10, 2017
Great experience!
Our experience was great from the beginning. Matt showed us multiple carpet options for our budget and handled the process of measuring and installing the carpet perfectly! The carpet looks great in our new home!
Response from Carpet One By HenryJul 10, 2017
Rachel ~ Matt is a great representative for your company. He has been with us for over 5 years and really understands the flooring business. We appreciate your kind words ~ I will be sure that Matt gets recognized for his excellent service. We look forward to serving you in the future. The staff at Carpet One By Henry
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