Carpet One By Henry Reviews | Read Customer Reviews of carpetonebyhenry.com

Carpet One By Henry Reviews | Read Customer Reviews of carpetonebyhenry.com

Carpet One By Henry reviews

279 approved reviews, newest moderated first

HENSHAW, T.
Mar 15, 2018
Great experience
Great experience. They refinished my hardwoods. The job went smooth and they take pride in their work.
Response from Carpet One By HenryMar 15, 2018
Tim ~ Thank you for taking time out of your day to send us feedback. Henry Scott, our owner, built this business over 40 years ago based on his reputation for quality installation, so it is good to hear customers today tell us that they are satisfied. We hope you enjoy your new floors and look forward to working with you in the future. The staff at Carpet One By Henry
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THE PINK DOOR (Kay C.
Mar 12, 2018
Carpet One by Henry is absolutely the…
Carpet One by Henry is absolutely the best around. I have been using them for over 37 years personally and professionally. They are a company that - Does what they say they will do - that is really a rarity in today's business world. I currently work for an Interior Design Firm and I deal with a number of vendors. This company just doesn't disappoint and their attention to detail is impeccable. They are there when they say they will be, clean up after their installations, and finish on time. Their carpets are high quality and beautiful. Plus they carry all types of flooring other than just carpet. Again, I can't say enough good things about Henry and Judy Scott, the owners, along with all their staff.
Response from Carpet One By HenryMar 12, 2018
Kay ~ Thank you so much for taking time out to review our company. The Pink Door has been with us for quite some time and we really do appreciate the work you send us. Thank you again for the kind words. The staff at Carpet One By Henry
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HILL, B.
Mar 9, 2018
Good company to work with
Good company to work with! Great results with kitchen! Bath and laundry had some surprises but were worked thru satisfactorily, except additional costs with sealant not expected but otherwise very satisfied!
Response from Carpet One By HenryMar 9, 2018
Belinda ~ I am happy to hear that you were satisfied with the end results in your kitchen, bath & laundry. Unfortunately, in our business we often do have unforeseen circumstances once old flooring or tile is removed. We have tried really hard to ensure that our Account Executives go over than with our customers. I do apologize if that was not handled properly at the time you purchased your flooring. Thank you for taking time to send us this feedback - without it, we would not have the opportunity to improve on customer service. Our owner, Henry Scott, built this business on quality installation and superior customer service and try really hard to make sure we continue to offer the same. Thank you again for your business and we hope you enjoy your new floors. The staff at Carpet One By Henry
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LEDFORD, M.
Mar 8, 2018
Love my new floors!
Scheduling installation wasn’t the easiest around my work schedule but in the end it worked out. The floors look great. Installers were professional and courteous during installation!
Response from Carpet One By HenryMar 9, 2018
Mary ~ Thank you for taking time out of your day to send us feedback. I do understand that scheduling can often be difficult because everyone is busy these days. I am glad that we were able to work things out. I will be sure and pass along your find remarks about your installers. Henry Scott, our owner, is very particular about our installation crews. He started this business over 42 years ago and has a passion for quality installation. He takes care of our crews ~ in fact, our average crew has been with us 19 years. We hope you enjoy your new floors. The staff at Carpet One By Henry
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RYALS, J.
Mar 5, 2018
Great job
Great job, great look. Very pleased with outcome of new flooring.
Response from Carpet One By HenryMar 5, 2018
Joseph ~ Thank you so very much for taking time out of your day to review our company. Henry Scott, our owner, started this business over 42 years ago and built it based on his quality installation. It is great to know that our current installation crews are still "up to par". Enjoy your new flooring.
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DOBROGOSZ, G.
Feb 25, 2018
Great Product and Fair Price
From the time I purchased a Christmas gift certificate for my wife until we purchased and had new carpet installed, we had a great and easy experience.
Response from Carpet One By HenryFeb 25, 2018
Glenn ~ I appreciate your comments - I have to admit that you were one of our first requests for a gift certificate to our showroom, but it seemed to work out well. I am so glad to hear that you and your wife had a good experience. Our owner, Henry Scott, built this business over 40 years ago based on his quality installation and service. Today, we strive to continue that reputation. Thank you again for taking time to give us feedback and we hope you enjoy your new floor. The staff at Carpet One By Henry
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SHUE, S.
Feb 24, 2018
I was so impressed with the personnel…
I was so impressed with the personnel and quality of carpets and rugs. They selection was awesome. They had exactly what I needed. They also have remnants. that are great. Highly recommend. Jeff is wonderful.
Response from Carpet One By HenryFeb 24, 2018
Sylvia ~ Thank you so much for taking the time to send us this feedback. Our rug and remnant areas are very unique in this area and most people still do not realize that we have these available. Henry Scott, our owner, made the decision to start carrying remnants and rugs almost 30 years ago so I know he will be pleased to here that people enjoy it. We hope you enjoy your new floor and we look forward to working with you in the future. Enjoy your weekend. The staff at Carpet One By Henry
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Brassman
Feb 23, 2018
If only everything went this well!
They did an excellent job. They were prompt and responsive. I only selected them after I thoroughly researched all choices in Greensboro and they were the people with the best choices, prices, etc. Everything they did was done well. I had superb customer service from Tracey, Kevin, Theresa and the flawless installation team. I had both carpet and hard flooring put down. I would absolutely recommend them for perfect results, no headaches, and thorough dependability.
Response from Carpet One By HenryFeb 23, 2018
Thank you so very much for the kind words. We really appreciate the feedback. Henry Scott, our owner, started this company 40 years ago and built it on quality service and installation. We try extremely hard to carry on that legacy today. He will be thrilled to know that we have customers that say such nice things about our folks. Enjoy your new floor. The staff at Carpet One By Henry
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