Carpet One By HenryCarpet One By Henry has been a family-owned and operated flooring specialty store for over 40 years. Henry Scott opened the original Carpets by Henry store in Greensboro, North Carolina in 1976. Henry's reputation for expert installation and his personal guarantee of customer satisfaction has guided business growth. We currently offer floor & tile options in showrooms located in Greensboro and Winston-Salem, North Carolina.
Carpet One By Henry (carpetonebyhenry.com) has 279 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Home & Garden Services · Morrisville, North Carolina
Excellent
Home & Garden Services · Charlotte, North Carolina
Great
Home & Garden Services · Bloomington, Indiana
Excellent
Home & Garden Services · Prosper, Texas
Excellent
279 approved reviews, newest moderated first
BROTHERTON, J.
We were pleased with our experience with Carpet One By Henry!
Response from Carpet One By HenryApr 2, 2018
Judy ~ Thank you so much for taking time out of your day to send us your feedback. We appreciate your business and look forward to working with you for future flooring needs. The staff at Carpet One By Henry
WINDEMULLER, K.
Loved working with Kelly - she has a great eye and is very friendly and easy going! Highly recommend Carpet One By Henry!
Response from Carpet One By HenryMar 26, 2018
Thank you Kate for such kind words. I will be sure and pass these along to Kelly. We are very fortunate to have designers, like Kelly on our staff. We hope you enjoy your new flooring and thanks again for the 5-star review. The staff at Carpet One By Henry.
SUSAN, H.
Everyone was more than helpful and so fun and personable!
Response from Carpet One By HenryMar 25, 2018
Susan ~ Thank you for your kind words. We think we have one of the best "teams" around. We are owned by Henry Scott and his family and he believes that the workplace should be fun. We encourage teamwork while ensuring our customers have a "WOW" experience. Your review helps us know that we are achieving his goals. Enjoy your new flooring & this snowy Sunday. The staff at Carpet One By Henry
LOMAX, C.
Great work repairing our damaged carpet pad. Looks like new.
Response from Carpet One By HenryMar 25, 2018
Dr. Lomax ~ Thank you so very much for sending us this feedback. Henry Scott, our owner built this business on quality installation and it is extremely important to us that we continue that standard of service. Enjoy your repaired flooring and this snowy Sunday. The staff at Carpet One By Henry
BLANCHARD, D.
Stellar experience purchasing a remnant that was surged onsite and ready before the predicted date. The only hiccup was that I had to get an outside delivery company in order to get it to my home at a convenient time.
Response from Carpet One By HenryMar 25, 2018
Mrs. Blanchard ~ I am glad to hear that your rug was ready ahead of time and I apologize for the inconvenience of hiring a delivery company. I understand that you live in the Chapel Hill area and we currently deliver there on Thursdays. I will be speaking with our scheduling department to see if we can be a bit more flexible with customers' requests. We hope you do not let this experience hinder you from shopping with us again. Enjoy your new rug and this snowy Sunday. The staff at Carpet One By Henry
PARKER, J.
Good job at a good price
Response from Carpet One By HenryMar 20, 2018
Dear John ~ Thanks for the 5-star review. We really appreciate it. The staff at Carpet One By Henry
MATTHEWS, J.
Carpet looks great. However, we have scares on pantry and base board and door framing. Installers need to be more careful. Carpet One by Henry has best carpet available. Highly recommend Carpet One.
Response from Carpet One By HenryMar 19, 2018
Jerry ~ Thank you for taking the time out to send us back this valuable feedback. I am so sorry that your base boards and framing were scared during the installation. Please do accept our sincere apology for this incident. We will be speaking to our installer and his crew about this particular incident in an effort to prevent it from happening in the future. Henry Scott, our owner, built this business based on quality installation and it is very important that we continue that service today. Without feedback, we would be unaware of issues that we have, so we honestly do appreciate the comments. We are hoping that you will consider us in the future for your flooring. The staff at Carpet One By Henry
GARDNER, BILL & S.
came on time; performed very well;technicians were gentlemen!
Response from Carpet One By HenryMar 16, 2018
Bill & Sally ~ Thank you so much for taking the time to send us this feedback. We try very hard to make sure we give our customers great service & installations. Henry Scott, our owner, built this business based on his attention to details during the installation process and the customer service he offered after the sale. I know he will be pleased to read your review and see that we continue to offer that same service. Thank you again - Enjoy your weekend. The Staff at Carpet One By Henry