MJV
Outstanding,Beyond Expectations.
First of all a mention to Yukyin C. Great customer service in replying to emails so quick,When i say quick i mean like 10 to 15 minutes,At least in my communication anyhow. Some companies take days to reply. Very kind words wrote in reply about my feedback regarding recent purchase and complimenting on the service i received. Thank you. The packaging is more than what id expect from buying just one bottle of Fragrance,They go above snd beyond than what they need to. The quality of the box it comes in id say is Premium not some cheap cardboard box. All wrapped in a bow with a few little free gifts and a thank you card in an envelope,As well as a copy of your Order,Also in an Envelope. Its all a very nice touch to make you feel special and appreciated as a customer. If only all companies where like this. I was so gratefull for what i received and in a way i received it i immediatly made another purchase. 212 Black Elixer 100ml Bad Boy Elixer 100ml. Amazing fragrances they smell divine. Thank you to ALL the team who come together in making customers purchases extra special. Bless you all. Michael.
Response from Carolina HerreraMar 23, 2026
Good afternoon, We would like to thank you for taking the time to tell us about your satisfaction. Our main objective is to provide an experience that exceeds your expectations. It is with great pleasure that we have read your positive feedback regarding the service provided by Yukyin. We will certainly pass your comments on! We are beyond pleased to hear that you really liked our packaging as well as your fragrance! Your compliments reinforce us in our daily effort to offer the best to our customers. If you need any further assistance, please do not hesitate to contact us. We hope to welcome you back soon! Our team wishes you a great day! Kind regards, Your Carolina Herrera Team