CarilohaReviews of cariloha.com

The company used a delivery service called uniuni and their service is the worst. Ordered a pillow on Dec 15th and still waiting for this christmas present. Their tracking service is called aftership and is worthless. I will NEVER buy from Cariloha again. When I called and spoke to a manager he kept blaming the volume on the holiday. Still don't know when I will get my product.

I bought these sheets while in the Bahamas on a cruise. I had high hopes for them being better than the other bamboo sheets I have purchased for far less money. They are soft and comfortable feeling. However, the fitted sheet is way too big and it bunches up as you sleep on it. Thankfully there are straps to hold the sheet in place. Otherwise they will be coming off the mattress. As for the cooling effect, it did not live up to my expectations. For the amount that these sheets cost they should be better fitted and deliver on what they promise. I would not recommend purchasing these sheets to my friends or family.

I bought a Cariloha mattress, adjustable frame, bed sheets, and pillows six months ago. I am VERY HAPPY with all products. I just learned that the pillow top and the pillow covers are removable for washing. The zippers are very small. As I zipped the covers and mattress top back on, I was expecting the zippers or attached material to tear. The quality of the zippers and stitching was EXCELLENT and I had no problems, I have been completely satisfied with all Cariloha purchases for the past six months.

$300 sheet set pilled after one wash and customer service won’t do anything about it. Absolutely insane. I hate this company and hope they burn lol. Cheap material, garbage customer service. Don’t bother “treating yourself” with this company! Corporate greed at its finest. Sad that a company that charges this much for a product doesn’t hold itself to higher standards. Weird that they can even get away with that…

I have purchased the Cariloha men's underwear the past four or five years and it was great. The last couple of orders placed the underwear is falling apart at the seem in the crouch only after a few times wearing the underwear with standard care and washings. The quality has definitely gone down in this regard so I will not be reordering.

I would rather sleep on a bed of nails, than to ever do business with this company ever again. They are the worst.

I bought in St.Lucia, (Pointe Seraphine). Huge mistake. cannot contact anyone in this company. I was verbally guaranteed returns within 100-300 days. They would pick up the mattress if not suitable. It is NOT suitable. However, there is no way to contact this scam company. They insist on sending you to a free$100 gift site. Huge mistake on my part.

I bought Cariloha 100%viscose from bamboo queen sheet set at Dillards, luxurious 400-thread count. I followed the care instructions. After a few washings they were pilling. Before one year the bottom sheet was starting to shred in two spots. After 1 year they had one area of 4 x 6 inches of shredding on the bottom sheet plus another smaller area of shredding. I called Cariloha and they would not help me because I didn’t call before 1 year. It had been about a year and a few months. I was not aware of a 1 year warranty. I also was told I need my receipt which I don’t have because I was not expecting this to happen. I even offered to buy a bottom sheet and try again, but they only sell the whole set. What a disappointment and a waste of money on expensive sheets that should last several years! I was very disappointed that Cariloha offered no help to me! Because of this experience I would not recommend purchasing Cariloha sheets.